サンクレメンテのプール付きホテル

旅先の様々な魅力を発見したいお客様に、オセアニア ブティック ホテルは最適です。オセアニア ブティック ホテルは、サンクレメンテでも指折りの素晴らしい宿泊施設の内の一つです。当施設からサン･フアンカピストラーノ駅まで約13km、ジョン·ウェイン空港まで約45km、移動に便利です。San Clemente Pierやサン・クレメンテ州立海水浴場、カラフィア・ビーチ・パークなど、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。サンクレメンテの当施設には、駐車場が併設されており、非常に便利です。

慌しい一日の終わりには、ハウス オブ トレストルズ - ホステルでおくつろぎください。ハウス オブ トレストルズ - ホステルは、サンクレメンテでも指折りの素晴らしい宿泊施設の内の一つです。当施設からサン･フアンカピストラーノ駅まで約15km、ジョン·ウェイン空港まで約47kmと、移動に便利です。付近にはカラフィア・ビーチ・パークやSan Clemente Municipal Golf Course、サン・クレメンテ州立海水浴場などがあり、サンクレメンテの観光に非常に便利な立地です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。

素敵な人、きれいな場所、快適なベッド。デイリーメイドサービス。大きな車があれば難しい駐車場について文句を言う人もいますが、人々がそれをしているのを見ました。建物の後ろに3つのスポットがあり、時には開いているし、私は使用しています。建物の隣のカルデサックに駐車している場合は、私はそれが安全であるように思われると確信しています。シャワーのまともな水圧とあなたのものを入れる十分な部屋。ビーチに近い良い場所。予算のホテルだが、ダンプはまったく基本的ではない。私は昨年滞在し、再び滞在しました。

First of all, when we arrived, there was no one at the front desk to check us in, so we waited approximately 10 minutes before I called the hotel’s phone number. A gentleman answered (it must have been a cell phone because you could tell he was in the car), he did not apologize for the inconvenience, all he said was “hold on. I’ll be there in a minute” which I felt was rude and unprofessional. But that wasn’t what upset me. We ended up waiting another 20 minutes, so THIRTY MINUTES total from the time we got to the hotel, to the time he arrived. Mind you, this was not an odd time—it was around 3:00 in the afternoon. When the gentleman finally arrived, he did not apologize, nor try to explain where he was or why he kept us waiting. Unacceptable. It gets worse. He finally checked us in, gave us the door code to our room, and explained how to get there, but when we got up to our room, it was not ready. The cleaning ladies told us it would be another 20-30 minutes, but we could leave our bags there if we wanted to go eat or something and come back. We did just that, but when we got back, our door was left wide open. Thankfully our bags were not stolen but I just don’t understand why they would leave the door open, knowing all our belongings were inside. Also, while we were walking down the hallway, one of the closets (where cleaning supplies are kept) was open and there were 805 beer bottles all over the shelves. Some empty, some half drank, but there were at least 6 of them visible to us as we walked by. The cherry on top of this whole experience was the dirty, disgusting room we stayed in. Looking back, I should have taken pictures but 4 of our bath towels had dirt and makeup on them. And our sheets had blood stains on them. There was trash under the bed, the floor in the bathroom was sticky, and the mini fridge had crumbs and spilled liquid on the shelves. I tried to voice my concerns upon checkout, but surprise, surprise, there was no one in the office/lobby to speak to. I hate to leave such a negative review, but I have never, in my life, stayed at a more disgusting hotel/experienced such poor customer service. Needless to say, we will not be returning to the Surfbreak Hotel in San Clemente.