イプスウィッチの人気絶景ホテル

「Complaint about the cleanliness of my room at B&B Hotel I would like to make a complaint regarding the cleanliness and housekeeping standards of my room at your B&B Hotel. After the room had supposedly been cleaned, I noticed that the bed linen had not been changed. There were still visible stains on the bed sheet, and I also found several hairs on the bed. This gave me the clear impression that the bedding had not been replaced before my stay, which is unacceptable and raises serious concerns about hygiene. From what I could see, the only cleaning that had been done was vacuuming the floor, cleaning the sink, and wiping the table. However, the most important part of preparing the room for a new guest – providing clean, freshly changed bed linen – was not done. I have attached photos showing the stains on the bed sheet and the hairs left on the bedding. These clearly demonstrate the poor standard of cleanliness in the room. I am very disappointed with this experience, as it does not meet the level of cleanliness and hygiene that guests should reasonably expect from a hotel. I would appreciate an explanation as to why the bed linen was not changed and would like this matter to be investigated and resolved appropriately. I look forward to your response.」

「場所はとても良いです、部屋はマリーナを見ています、素敵な中華レストラン92ヌードルを含む階下にはたくさんのレストランがあります。無料駐車場」

「Friendly staff , really helpful ..very customer focused and wanted to ensure all my requests were taken care of well .」

「Quite a wacky, quirky hotel- which we love! The main hotel is unique and fab, but the rooms are tired and outdated and could be cleaned to a higher standard. The tap water is not drinkable, so more drinking water also needs to be provided and accessible in double and twin rooms- one bottle for two people is not enough. When phoning reception to request two bottles of water, we were still only given one and the empty bottle we had was also weirdly and awkwardly requested and collected at our door first, before we were allowed more water, which was then bought separately and left outside the room? Just a little odd when they have to provide drinking water. A great location hotel though and we actually love the extravagant, crazy style of the main hotel and have been back 3 times and would stay again when in the area for work. You have to see it to believe it!」

「素晴らしい場所のための素晴らしい価格。私たちの部屋はきれいだった。レセプションはレストランにあるので、午後11時に閉まる前に必要なものを手に入れてください。」

「Clean smart up to date room Quiet comfortable room with a help yourself continental breakfast」

「スパトリートメントは超良かった、アフタヌーンティーは楽しかったです、朝食と夕食は素晴らしかったです。 スタッフは本当に親切で、部屋は平和で、パーソナライズされ、豪華でした」