ホリデイ イン エクスプレス ホテル & スイーツ スコッツデール - オールド タウン IHG ホテル(Holiday Inn Express & Suites Scottsdale - Old Town)

Our stay was very pleasant. Family vacation for seven days. The staff were friendly, and helpful with information regarding the area. Room was clean and additional supplies and cleaning service provided when requested. Would have preferred variety in breakfast selection. Breakfast was not bad.There was fruit some days and some days not. The entire seven days we stayed they offered bacon only on one day. It would have been nice to offer half bacon and half sausage as daily options. Grateful for hot breakfast none the less. Workout room was enjoyable. Overall good stay.

Great hotel! Super affordable in a great location and rooms are immaculate. Will definitely be going back!

clean and convenient. Abit of a walk to old town but doable

Stayed here with my husband for a long weekend to see Scottsdale. The location was great. It was close to Old Town and lots of restaurant and bar options. However, the hotel can use some updating. The hallways smelled a bit musty and the rooms needed some updated furniture. The breakfast was only from 6:30 to 9:30. Therefore, we were unable to take advantage of that. One suggestion is to have breakfast and a little bit later. We had a noisy upstairs neighbor, but our rating has nothing to do with that because that was outside of the hotels control.

Due to early arrival, I called first thing in the morning and asked for an early check-in. I spoke with a gentleman named Joe, who confirmed that I would be able to check in as of noon. When I arrived at noon, the lady working the reception desk seemed uninterested in helping me and told me to come back at 3 PM. She was not customer service focused.

Really liked the location. - close to Old Town but cheaper than other hotels in the area. Breakfast was great. Rooms are large with separate sitting area from bedroom. The noise barrier however is poor - could hear the people walking every step above us - very squeaky floors. Disappointed that the pool was out for service for the duration of our stay (4 days). Overall an enjoyable stay.

The wait at check was a bit lengthily due to school group not being able to check in. The rooms are always well kept but tonight’s room the bathtub was filthy stained not substandard cleaning and the lights kept blinking and going on and off while showering in bathroom - too late to complain was tired and needed rest

Location was easy to find and about 20 minutes from the airport. The room and facilities were very clean but room was bit dated. The breakfast buffet was awesome with lots of really good options and refreshingly great coffee. There is a restaurant that shares a parking lot with the hotel so very convenient dining.

About a 10 minute walk to Old Town for a lot less hotel cost. Pool was nice but whirlpool was not working. Staff was very accommodating. We had to leave for a tour before 6:00, so kitchen made us a perfect to go bag breakfast. Didn’t care for walking into the bathroom when you entered but it provided more space in the room. Balcony & patio were very nice to relax on in privacy.