Booked two rooms, travelling as a family of four adults and a young child. Rooms were near one another on exec floor, which is as they should be as I have life long titanium status. Rooms were good, no problem, except the usual, thin bedding which seems too short and I spend the night trying to pull it up to feel ‘covered’. We had breakfast in restaurant as no longer served in executive lounge, which can be expensive if you have to buy two buffet breakfasts (two comp as Marriott loyalty) particularly when you only have coffee and danish. This was resolved at desk as a one off concession, disappointing as I had booked both rooms. Lounge was good. Good selection of tasters and fruit. Not sure what cocktail of day was, it was green, and not great. Wine and beer were fine but sparkling wine would be nice too. Disappointed at the decision to replace soft drinks like bottled pepsi with a machine that dispenses pretty rough drinks. Not good. It used to be really nice in this lounge, going back a few years they had two very good members of staff, an older man and a very nice lady. Now the staff are not interacting with guests, just replenishing food etc. I was promised an upgrade next trip after pointing out that not been offered one for eight years (supposed to be best available room for my ‘loyalty’) we will see. A bit galling having to pay for parking, surely this could be a ‘perk’ for loyalty?.
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