Хорошее расположение, максимально удобное бесконтактное заселение, просторный и уютный номер. В общей зоне на первом этаже есть кулер с водой, чай и кофе
The hotel has a great location in the centre of the city and is great for tourism. Great food in the restaurant for breakfast and throughout the day. Staff in the restaurant and hotel were friendly and helpful. Nice stay for six nights.
Muy buena ubicación, las instalaciones del hotel estupendas y la limpieza de 10. Por poner alguna pega, el agua de la piscina cubierta estaba un poco fresca, aunque para nadar estaba bien.
ゲゲストThe attitude of the receptionist was unprofessional, rude and unacceptable.
For one hour, the whole hotel didn’t know how to charge my credit card, as their credit card machine doesn’t follow EU rules for 3D security, thus jeopardising clients’ private data. I wasted a full hour on the phone with my bank, only to find out that the hotel doesn’t follow rules on how to securely handle credit card data. The management kept telling me that it’s my fault, despite the fact I never before have had problems with card payments before.
Breakfast food was decent, with a choice between a couple of set menus.
The hotel was clean, rooms were quiet, and it was situated and in a convenient location, within 3-4 minutes from the nearest metro station.
Some of the photos on their site are dated, as the interior is different now.
PPhoenix969This was my second time at Hemus , staff were extremely friendly and rooms were nice as always, it’s a 4 star hotel with slightly dated fitments so pls manage expectations but it’s good value for money and great connections to city center. Highly recommend for value for money
JJerzy8Typowy 4* hotel. Niedaleko piechotą do centrum ok. 15 minut. Pokoje ciasne. Można otwierać okna. Czysto. Codziennie sprzątane. Beznadziejne śniadania. Wręcz lodowata jajecznica i jajka sadzone. Fatalna kawa z dodatkiem mleka w proszku. Na parterze ******, które wieczorową porą przyciąga szemrane typy. Bardzo drogi parking 25 euro za dobę.