We had a very good welcome, the person at reception was friendly.
The room was fine, clean, and had everything we needed.
The breakfast buffet had a good variety of foods
This is the best hotel in Europe in this price range. It is located in the best place in the city center of Sofia, walkable to various kind of restaurants of all kinds. 5 minutes walk to subway station. The hotel room is huge and provided with adequate amenities. Not to mention the high standard of services , staff are friendly and endeavor to help.
The definition of the perfect location. Metro line with connection to the airport just 4 minutes away. Every attraction is just within 5 to 12 minutes walking range. Literally. So basically, Sofia is on your feet.
The employees were always there to help you with anything you might ask. Clean room with a nice comfy bed, king size, they said, a comfy double bed, I say.
Nice buffet for breakfast with a great variety of products.
I will definitely come back anytime!!!
The hotel was amazing best i’ve ever stayed at
It was our first anniversary and my girlfriend really loved the room and everyone was very nice and helpful we would definitely be back
Hotel veramente ottimo! Pulizia, gentilezza, attenzione verso il cliente, colazione molto buona. Quando programmo un viaggio a Sofia non ho dubbi sulla scelta. Complimenti Les Fleurs!
Best 5 star property in Sofia hands down.
.The room was spacious with contemporary and minimalist design but still very functional. There's even a divider between the bathroom to the rest of the room so it felt like staying in a junior suite instead.
.The facilities were amazing, best indoor pool I've been to ever. It was fitted with all the aqua techs which provide so many massage options. There's also 2 types of saunas, a salt room, a steam room and even a ice tube filled with ice.
.The food at the hotel restaurant was amazing
.The service was so good because I was very frustrated and hangry as the QR code and the TV ordering system didn't work and I called the restaurant repeatedly and no one picked up. So I went down and spoke to Daria, who listened to my concerns and personally took me to the restaurant so that I can order something from the restaurant menu that I really wanted to take back to the room which is not supposed to be done. Diana from In Room Dining even came to deliver the food to my room for me, which actually wasn't her job. I felt looked after and treated like a guest in a 5 star property.
To top it up, we decided to have lunch at the hotel restaurant after checked out and met Vladislav, who gave us an amazing service from food to drinks. Absolutely perfect.
I will definitely come back to stay here next time I am in Sofia and will recommend it to everyone who's coming to Sofia.