Hotel is just a few minutes walk away from the cathedral and walking distance to all the sightseeing spots. The front desk is open only from 8am to 5pm but staff was not necessarily there all the time. They answer phone calls so I recommend getting eSIM with number so you can call staff when you needed when they are not there.
Spacious, well decorated room with good sized bed and mattress. However, room got stuffy at night and air con wasn’t really working. Breakfast was good in terms of spread but the room needs more tables - or separate the bigger tables as it was hard to find seating during the weekend at 8.30am… location was great next to the metro and an easy walk to Vitosha Boulevard.
This is the best hotel in Europe in this price range. It is located in the best place in the city center of Sofia, walkable to various kind of restaurants of all kinds. 5 minutes walk to subway station. The hotel room is huge and provided with adequate amenities. Not to mention the high standard of services , staff are friendly and endeavor to help.
Hotel veramente ottimo! Pulizia, gentilezza, attenzione verso il cliente, colazione molto buona. Quando programmo un viaggio a Sofia non ho dubbi sulla scelta. Complimenti Les Fleurs!
Best 5 star property in Sofia hands down.
.The room was spacious with contemporary and minimalist design but still very functional. There's even a divider between the bathroom to the rest of the room so it felt like staying in a junior suite instead.
.The facilities were amazing, best indoor pool I've been to ever. It was fitted with all the aqua techs which provide so many massage options. There's also 2 types of saunas, a salt room, a steam room and even a ice tube filled with ice.
.The food at the hotel restaurant was amazing
.The service was so good because I was very frustrated and hangry as the QR code and the TV ordering system didn't work and I called the restaurant repeatedly and no one picked up. So I went down and spoke to Daria, who listened to my concerns and personally took me to the restaurant so that I can order something from the restaurant menu that I really wanted to take back to the room which is not supposed to be done. Diana from In Room Dining even came to deliver the food to my room for me, which actually wasn't her job. I felt looked after and treated like a guest in a 5 star property.
To top it up, we decided to have lunch at the hotel restaurant after checked out and met Vladislav, who gave us an amazing service from food to drinks. Absolutely perfect.
I will definitely come back to stay here next time I am in Sofia and will recommend it to everyone who's coming to Sofia.