I keep coming back to this hotel, as it seems like a home from home for me. The staff make the atmosphere here extremely relaxing, as they are all super friendly and attentive to everyone's needs. The animation team are a terrific bunch of lads, who work incredibly hard, for very long hours, ensuring that all guests are fully entertained. The cleaners are marvellous, the room maids are super friendly and thorough, as are the public area cleaners, they never seem to stop, whilst always smiling. The bar staff are second to none, especially Mukhtar, who goes above and beyond to serve the guests. He must cover a marathon every evening in his steps. He never forgets an order. The waiters in the restaurant go out of their way to make sure everybody is comfortable, they work so hard, and are always happy, smiling and friendly. Adel is an absolute superstar, his service is top tier. The food is faultless, there really is something for everyone, the choice is vast and varied. Always a fantastic selection of salad and fruit, with different dishes cooked each day, no processed food, all 'home cooking' style and delicious. Reception staff are always on hand to help, nothing is ever too much trouble. Maintenance and garden staff work tremendously hard, and often go unnoticed when it comes to tips, but the gardens are always beautiful and obviously looked after very well. Last, but in no means least, Crouch the guest relations man, is the icing on the cake. He is always around to help, advise or run an errand, and always makes you feel at ease, ensuring that nothing is too much trouble for him. I don't ever really have any problems here, but it's excellent to know that Crouch would be around to assist me with a smile, if I ever did. Sorry if I have missed anyone, or anything, there are too many of you to mention individually, but I hope to be coming here for many years to come, 'inshallah'. Keep up the good work everyone, you're much appreciated.
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