「Really warm welcome from whom i believe was the manager and very apologetic as we arrived late so noone was at the desk (understandable). The hotel was lovely, the rooms were really nice. The manager had abit banter with out son which was really great to see. ”My son complained to him about our TV control not working” ( we wernt really bothered avout the TV) but the manager got it sorted straight away and a lovely woman came and changed the batteries and it started working. The swimming pool was lovely and warm whoch we thoroughly enjoyed. Would deffo stay again.」
Really warm welcome from whom i believe was the manager and very apologetic as we arrived late so noone was at the desk (understandable). The hotel was lovely, the rooms were really nice. The manager had abit banter with out son which was really great to see. ”My son complained to him about our TV control not working” ( we wernt really bothered avout the TV) but the manager got it sorted straight away and a lovely woman came and changed the batteries and it started working. The swimming pool was lovely and warm whoch we thoroughly enjoyed. Would deffo stay again.
Check in quick. Room was surprisingly large, next to noisy family but can’t be helped. Huge bed! Plus a bed for our soon and a camp bed! Plenty of space and very modern. Tv had no remote so had to go to reception and ask for one. Ordered room service but had to go to desk to pay and told one minute it wouldn’t be ready until gone 6 (an hour after ordering) but turned up within half hour. I’d say that’s the only downside was the conflicting info given by staff. Spa is nice, small pool area and steam and sauna again very small and was super busy so had to wait to enter both. I didn’t stay long as kids only allowed in between 4&6 and I’m morning slot also. Would stay again.
The bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok
A beautiful location with stunning views. The hotel interior was a perfect mix of traditional and contemporary. Our room was right at the top of the building and, although very small, it was well designed and very clean. The service was excellent and the staff couldn't do enough to help you. We had dinner in the bar, which was tasty and arrived quickly and hot! All in all, The Cottage in the Woods is a perfect place for a quiet break with a little luxury. We will definitely be returning.