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Loved it will be staying here again

酒店環境很好，二樓餐飲因疫情有限開放。房間設施較為老舊，淋浴水壓不足。

ロケーションが良く、近隣にレストランなどが連なるエリアで徒歩で出かける事が出来た。 駐車場が隣接されており便利。 ホテル内にもバーラウンジ以外にスターバックスが入っており朝食はそこで取れた

Room air & heating unit did not function properly and the noise literally kept us up all night. Drapes did not close all the way and morning light was right in my face. Wall paper was peeling off the wall above the desk. Very low water pressure in the shower. It was a very disappointing stay and I would not recommend until they did an overall updating

I like the location , it’s aged a bit , my only issue is no water pressure and warm , not hot water !

Pros: Front Desk Staff (Andy?) was super friendly and welcoming. Cons: Both Toilet paper holders missing. 9th floor windows mostly obstructed by roof structure. Broken lights, fixtures. Towels were worn / scratchy. For some reason they run 2 demolition floor fans in the gym with doors open. This was true for 4 days straight. There was a ton of dust / dirt in the corners of the room. Water pressure extremely low. One of the buttons was missing in the elevator, with just a hole in the panel. General disrepair accross the board in the facility.

Excellent front counter staff. Water pressure poor. No real hot water - just warm. Front door lock was error prone. Elevators slow. Hotel needs better maintenance all around.

It was a alright some areas need to be updated sauna broke ice machines not working on 3 floors

Beds were comfortable and room was decent. Staff very helpful with early arrival and late check out. Water pressure was horrible in showers and no shampoo or conditioner in bathroom. Pool in need of a refresh!

This hotel is in a great location in downtown South Bend. It was convenient to many things. It is just very run down and dated. We booked it for the pool and hot tub and the hot tub is permanently closed up. The pool room is really dated and not clean. The rooms are equally dated. Perhaps they were clean but it was hard to tell because the tile and shower caulk just need to be redone.

Nice and clean. I liked comfortable beds and cozy bedding . Tasty cookie at the reception was a nice touch. Be aware of 15 dollars parking fee.

It was fine. We had some concerns about the cleanliness of the restroom, shower, and vent in the shower. There was also an odor in the room, not a clean smell, more of a perfume or room spray like it was covering smells, but it was unpleasant. We were disappointed, when we checked in we were told the breakfast hours, upon arriving to breakfast, there was a cost that we were unaware of. Fine, we skipped it. Unfortunately we tried 2 times to go starbucks but it was closed both days. We didn't plan to leave just let thing lay, but upon checking out we expressed the issues and the woman was unkind and made the suggestion we may have been the cause for some of the concerns. Anyhow we learned we didnt love, we wont be back!

The room wasn’t that clean. We had to go to the store and buy some cleaning products & spray the room down. The staff were extremely friendly and professional. The hotel is due for an upgrade the furniture is chipped or the color has been rubbed off in some spots. Not horrible but could be much better.

Rooms are very small. Elevators very small. Pool was not open due to maitenance. Breakfast was very good. Employees were very nice.