投稿日:2026年5月24日
ゲスト
Doesn’t meet Belmond expectations.
1. Food is average, the same we had in a small village, change a chef, not tasty at all.
2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible?
3. Welcome is not in Belmond style: no champagne or good chocolate.
4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking????
5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst.
6. Stuff is not well trained, communication is super artificial.
Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.
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最低料金(1泊):124,971円
投稿日:2025年6月10日
匿名ユーザー
The lodge is clean with friendly staff. Water pressure is a little weak but overall it's a nice and comfortable stay.
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最低料金(1泊):42,441円
投稿日:2024年2月17日
Yarden Jordi
ホテルは素晴らしいです!!!街から少し離れていますが、それだけの価値があります!私たちは本当に楽しんだ!そして、私たちは本当にそれをお勧めします。
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最低料金(1泊):32,733円
投稿日:2025年12月19日
ゲスト
Really beautiful hotel. Very relaxing. Lots activities
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最低料金(1泊):69,586円
投稿日:2026年7月29日|デラックスガーデンビューダブルベッド2台ルーム
KENJO OOur stay at Sumaq Machu Picchu Hotel was excellent. The hotel is new, well maintained, and is an ideal place to enjoy a comfortable rest before visiting Machu Picchu.
The service was warm and attentive from the moment we arrived. A staff member was waiting for us at the train station and assisted with our luggage both to the hotel and back to the station upon departure. Our room was comfortable, and the bed provided a much-needed good night’s sleep.
The hotel is also conveniently located within a short walk of the bus departure point for Machu Picchu. Everything was clearly explained during check-in, while the check-out process was equally smooth and well organised.
Overall, Sumaq Machu Picchu Hotel offers excellent service, comfortable accommodation, and a convenient location. We would highly recommend it to anyone seeking a relaxing stay before visiting Machu Picchu.
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最低料金(1泊):106,882円
投稿日:2025年11月15日
ゲスト
Em uma parte do dia , falta água.
Nao sei se é problema do hotel mas parece q é da cidade mesmo lamentável.
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最低料金(1泊):6,100円
投稿日:2026年4月19日
ゲスト
四星级水准,点赞。房间宽敞整洁。早饭好吃。Excellent stay with clean rooms, comfortable bed, friendly staff, smooth check-in, good breakfast, quiet environment, reliable WiFi, convenient location, great value, would gladly return again in future visits for sure.
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最低料金(1泊):29,613円
投稿日:2025年3月10日
马叔叔
酒店位置優越,很近火車站。前台服務態度非常好,及幫我們儲存行李也很有禮貌。房間很整潔,洗手間比較細,其他都很理想。
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最低料金(1泊):16,506円
投稿日:2025年1月15日
ゲスト
The host was very helpful good location would recommend the hotel
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最低料金(1泊):7,147円