The hotel is literally at the train station! Very convenient for taking train to Machu Picchu. However this is an eco lodge - 100 years old & it feels like that. There are no amenities to speak of, the onsite restaurant is very limited especially for vegetarian options.
The rooms are bare with floors & bed that creaks!! (Did I say it’s a century old?) The bathroom is very basic and more like a 2* hotel. Level of furnishings is again basic.
I paid $425 for 1 night & felt badly conned. Definitely not worth that amount.
Service- receptionist & all staff are very warm n friendly so that was really nice.
Cleanliness- very clean hotel.
Great value, great room view and restaurant view. Free breakfast. Room was clean, but no air-conditioned, I guess all hotels here have none. Unfortunately the room I got is right in front above where their exhaust fan releases smoke so if I leave the room opened, the room will smell food. A lot of restaurants nearby, hotel is facing the railway, so you can get a railway view or mountain / lake view.
We had a nice short stay in NaturaLodge and will remembering this place by its enormous and comfortable bed! It compensated the music that was on 24/7 at some neighbor-hotel. Sometimes it was hard to find somebody who could help us at the desk, or there was only a kid behind the desk. But overall our stay was good and a nice location, close to the busses leaving to Machu Picchu.
Manuel is a super friendly host! We had such lovely days at Machu Picchu, we stayed there for 3 nights. The rooms are nice and clean, the breakfast is ok, but the most important thing is that they will help you all the way your tour to the Machu Picchu. They recommended a lovely tour guide and good things to do in the city