ゲゲストThis place is great. Beautiful interior design. Great location and view. Amenities are great big swimming pool for free usage and free one Parking. Great for my family stay
Host Gordon and Mary are perfect.
Will come back again
ゲゲストThe location is near to SM, TLC park. But if going to other places, need to take Grab, not easy to have Grab drivers take orders, and very serious traffic jam on the residence entrance main road.
Only wave swimming pool can be provided. Just pay attention to Gym and swimming pool are not provided to visitors only.
ゲゲストThe hotel was absolutely wonderful! The room was clean, comfortable and quiet, with great service from the friendly staff. The location is convenient, and everything was well-maintained. I had a very pleasant stay and would highly recommend it to anyone. I’ll definitely come back next time!
ゲゲストThis place is very beautiful. Facing Manila bay with stunning Sunset. The Balcony Facing Okada casino and there is garden view. The swimming pool Direct Facing manila bay. When it's Sunset time. Its all Red in the sky. Its a resort Type. There are many restaurants and Bars in okada casino. Which is 2mins Walk from the place.
I really enjoy staying here and will definitely come back again.
The host is very responsive Too
FFerdinand EsguerraThe room is sparkling clean, and very large room for families of 5 with complimentary snacks. The view is nice and Mary the housekeeper was so nice to us. I give a 10 stars, We will be back again.
ゲゲストFeedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
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Bayshore phase 2