サンタフェのスパ付きホテル

私たちの面倒を見てくれた前席のエスターに心から感謝します。私たちはレイトチェックインだったので、最初は記念日の滞在のために標準以下の部屋に入れられました。しかし、エステルは私たちの状況に共感し、すぐに部屋を移動するように働きました。彼女は私たちのリクエストに丁寧に対応し、翌朝、素敵な部屋へのスムーズな移行を保証するために熱心に働きました。チェックアウト日、 フロントのコナーもフレンドリーで、ここの時間に本当に興味を持っていました。 係員もまた非常にフレンドリーで歓迎してくれました。 私たちの経験を楽しいものにしてくれたエルドラドのスタッフに感謝します！ 心から ジェニファー＆ジェイソンウェッブ

フロントスタッフは素晴らしかったです!リクエストに応じて部屋を掃除して補充しました。私たちの滞在は平凡で快適でした-お勧めします。

A shower is not simply a shower for me. A shower is a way of acclimating myself to the lucidity required to engage in everyday life. It is a way to mentally and physically prepare myself for whatever may lie ahead for me for the day. It's a routine that borders on a spiritual ritual to allow myself to function in the world at my maximum potential. I am not exaggerating, then, when I say my shower at The Inn and Spa at Loretto was one of the most uncomfortable experiences in my life. I awoke early in the morning in eager anticipation to enjoy everything Santa Fe has to offer, and as I watched the sun rise over the Sangre de Christo Mountains, marveling at the beauty of the New Mexico sunrise. All that was left for me was to take my shower and prepare for the day. Nothing could have prepared me for what happened next. I stepped into the bathroom and made my way over to the shower, and turned the knob as I always would to roughly halfway to initiate the process. As I anxiously waited to begin my shower routine, the bathroom quickly filled with steam. After the cool morning air this felt nice at first, but of course I didn't want to scald myself! I turned the faucet back towards the cool side as I stepped into the shower, expecting that I understood where I would reach a ”warm” temperature. Within seconds I was blasted with ice cold water as if straight from a glacier. Pain shot up my spine to my neck as the icy water rained upon me, and I reflexively turned the knob back towards the hot side, thinking I surely had found the ”happy medium”. Within moments I was engulfed in red hot water that felt as if it had just been boiled in a tea pot across my face and neck, stunning me yet again. Frustrated, I moved the shower head directly to the floor, spraying my feet with the same steaming water. I then carefully moved the faucet, one centimeter at a time towards the cold side, gauging the point at which the water would begin to cool. Amazingly, there was no change. After 10 or so careful movements of the knob, the water began to cool, to my great relief. However, within moments the ice cold water returned, once again sending shivers up my spine. After more experimentation and constant discomfort, it became clear that there were only two options for this shower: burning hot or ice cold. The rest of my shower was spent doing a horrible dance of moving between excessively hot and cold water, moving my body out of the water frequently to minimize the pain. I ultimately managed to do the bare minimum necessary to get myself clean, with the chance of a relaxing and revitalizing experience clearly being out of the question. This is not how I would want anyone to start their day, and I feel this should be unacceptable for a hotel with the stature and reputation of The Inn and Spa at Loretto. While the rest of my experience there was quite nice, this shower left me with an awful feeling for much of my day. I hope they are able to ensure that future guests do not have to go through an experience like this.

What a charming place -- the interior architecture completely captures the spirit of the Pueblo Style. We arrived in the evening and saw the hotel's entry beautifully lit, the lobby ambience gleaming, and in the lobby-lounge we heard the mystical sounds of an indigenous flute player!! We were in Santa Fe for Indian Market. Each morning we'd take their shuttle to the plaza -- awesome drivers, great humor, and we met new friends too. At days end, my wife and I relaxed by having a late dinner in their indoor-outdoor restaurant. The cuisine was delicious, and the drinks had great spirit. Our suite was very cute (my wife's term) and accommodating for having breakfast each morning -- I had their omelet three days in a row and on the last day pancakes. Rest assured, we are going back to Hotel Santa Fe!!

My daughter and I had a beautiful room at La Fonda on the plaza! We had a great view of the Basilica and the room decorations were perfect for Santa Fe! We loved the room so much we ordered room service for dinner and the food was fantastic! We will go back to stay here again.

Although being old it has been reasonably updated. There isn't much near to the hotel, but it's easy access to a main avenue. When I checked in I was rushed through the process like if there was lots of people behind me... but no just me so I'm not sure why the front desk was in such a hurry. Also I wanted to use the safe at the front desk but they didn't have the 2nd key so the put my valuables in the managers office, so not quite the same as next day it was a bit hectic as the staff was figuring where were my valuables. In the end all worked out.

Such a nice hotel! It's newly remodeled and very clean and comfortable. The rooms' decor is modern yet in keeping with the Santa Fe style. The bathroom is luxurious and the shower is roomy and has both an adjustable shower head and hand-held shower head. The room itself is very comfortable, with a desk, TV, microwave and fridge. The bed is comfortable although I'm not a fan of down pillows (I prefer foam) but that's a small drawback. The buffet breakfast was okay. I would suggest having someone man an omelette bar so guests can have a made to order dish because the eggs in the buffet were a little burned. The rest of the food was so-so and could use improvement. More choice would be good. Staff were nice and accommodating. The hotel is within walking distance to the Plaza and all its shops and restaurants so that was nice not having to drive. All in all, I would stay here again. Very pleasant trip.