ペンディーン・ライトハウス周辺のホテルをお探しですか?実際の旅行者の口コミをホテル選びに役立てましょう。

セント・ジャストのホテル宿泊者の口コミを見る

ペンディーン・ライトハウス周辺のホテルをお探しですか?宿泊料金や口コミを比較して、ぴったりの宿泊先を見つけましょう。
ザ ウェリントン ホテル
3.5/544レビュー
Shocking! Totally unprofessional Where do I start? Right from the debacle of our check-in, to the manager knocking on our door at 8pm, the stay was comical and not in a good way! On arrival our booking couldn’t be found, apparently our fault; we paid for the night upfront and told we could pay for the other night the next day. Once in the room we were stunned at the dilapidated state of the room! At £125 p/night anyone would expect better! We tried to pull the curtain but the rod was not even on the support and the curtain was hanging down and out of its hooks! After climbing up to fix it (so we could pull the curtain’s at night to sleep), we noticed the tie backs for the curtain were very loose on the wall and knobs falling off! At this point we didn’t want to touch anything incase it broke and we got the blame it! We politely told the staff about the damage in the room for 2 reasons, 1 to be courteous to let them know (and to fix it) and 2 it is not a good look to pay for a broken room! Breakfast was nice and the young lady running around on her own was brilliant! After breakfast we left and had a nice day out. We got back to see our room had not been looked at to fix the items mentioned. Oh well we thought, so we settled in for the night. We had a knock at the door at 8pm… It was a guy called Matt, we now know it was the manager! He explained to us that he had not managed to get into a room to look at or even fix the curtain etc. He then insinuated that it was our fault that he couldn’t get in as we had the only keys… Apparently the previous guests had taken the set of keys with them, this was our fault how? The conversation deteriorated and his customer service was in the drain. He seemed to have an excuse for everything and all but blamed us for the damage discussed. The final straw was when he said that if we didn’t like it, he wouldn’t charge us for the night, and we could check out now… It was 8pm, and we were in our pyjamas! He mentioned that we hadn’t even paid for the room for this night-we offered to pay for both nights upon arrival!! We then offered to pay in the morning -he then said no one would be there to take the payment…hmmm a hotel that has no one on their reception in the morning, very interesting. Matt, the manager, defended everything we said, and at no point, did he apologise for the inconvenience of disturbing us at this time of night, nor the lack of attending to our room, nor did he even suggest any sort of solution, in fact, he said there was absolutely nothing wrong with the room, and there was no damage! It was at this point, I pulled out my phone and showed him the photographs we had taken at the time of check-in to show the damage and prove that it was not us that did it (as he insinuated that it was)-he apparently asked his Housekeeping. Well, I don’t think I’ve ever been so insulted or spoken to as a “guest of Hotel” in a more derogatory, patronising manner. The absolute kicker is he offered us a discount…of £5!

よくある質問:

セント・ジャストのトラベルガイド

トリップドットコムでセント・ジャストの最も人気があるホテルを簡単に探すことができます。トリップドットコムは、セント・ジャストの人気ホテルや格安予約プラン、口コミ情報を比較してお得に予約できます。セント・ジャストは安静な都市です、ここで休暇を過ごすなら、きっと居心地の良さを感じられるでしょう。セント・ジャストは比較的に小都市ですが、トリップドットコムならきっとあなたに合う宿泊先が見つかります。

セント・ジャストには空港がないですが、周辺の空港がある都市を利用し、観光してから、他の交通手段で来られたほうがよいでしょう。セント・ジャストのバス交通網非常に発達しており,毎日多数のバスが周辺都市へアクセスしています。

セント・ジャストの規模は小さいが、費用対効果が高いホテルを探すのは簡単です。セント・ジャストの地元の特別ホテルは、訪問者に異なる新しい体験を味わうことができます。セント・ジャストザ コマーシャル は最も人気が高いホテルです。なかなか宿泊先を決められないお客様に、ウェリントン ホテル をおすすめします。

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