It’s very convenient for walking around downtown and Nob Hill. Both the bathroom and the private room were tidy and clean. Staff was really supportive. The only thing I was disappointed with was the amenities—there was only shampoo available in the shower, with no body soap or conditioner.
Overall , the facility is clean and the staff friendly I have issues 2 issues. First..as a female solo traveler, I am always concerned about safety. In this case, my room key didn’t work so I went to the front desk and told them. I had never seen that clerk. I said my key didn’t work and he said “room #” and he fixed it. No checks of anything. Didn’t ask my name…didn’t verify my room.
The other issue is the smell of cigarette smoke coming into my room from the “designated smoking area” right outside the hotel entrance and directly below my room. Window air conditioner pulled the smoke right in.
I had a wonderful experience with the friendly staff and diligent cleaners during my visit! Their warm hospitality made my stay truly enjoyable, and I can't wait to return for another lovely experience.
Solid budget option in downtown with nice staff and fair prices. They don't price gouge like a lot of hotels in Portland. For this reason alone Downtown has my loyalty forever. Thanks for being awesome.
The staff does a lot of work to ensure all travelers are accommodated. It can be a tricky location but I’ve seen a lot of improvement with well executed rules that will hopefully keep it safe for everyone. Had a room swap done to help me due to forgetting to ask for a bottom floor. They made it right and I appreciated them