ビクトリア首都地域の人気3つ星ホテル

The name of the hotel is very misleading , there is only a spa but it is not considered as a resort because there are no other facilities. The hotel does not have a restaurant ( there is a restaurant but it does not belong to the hotel and is not open for breakfast ) and they do not provide breakfast. There is a coffee place on the lobby level but they do not provide full breakfast. Rooms are spacious and very clean but do not understand why there is a coffee maker and no electric kettle .

Excellent location, the place is clean and we received excellent service from Elvis, Anna and Ope. We will definitely stay here again the next time.

It's in such a nice location—very close to the city's main attractions. The staff was amazing, and everything else was just great.

きれいに改装された客室とポップな装飾が気に入りました。 プールはそれほど広くはありませんでしたが、娘は楽しんでいました。 スタッフは親切で誠実なサービスを提供してくれました！ 娘が誤って棚にお小遣いを置き忘れてしまい、清掃スタッフがそれを（当然ですが）持ち去ってしまいましたが、チップではないと説明すると、スタッフは娘に返してくれました。 スタッフの対応にとても感動しました。 ショッピングモールの目の前に位置しています。 また必ずこのホテルに泊まりたいと思います。

such a great experience!! the room was definitely very pretty and the breakfast was delicious too.

ホテルの場所はとても良いです、そして無料駐車場と無料の朝食があります、それはBC議会ホールに非常に近いです、それは非常にお勧めです、しかし私たちはトイレで小さなバグを見つけました、お父さんはそれを処理しました、少し欠陥があります。このホテルは非常に人気があり、予約できないことがよくあります。

まるで自宅にいるような居心地のよい場所。フレンドリーなスタッフは素晴らしい。朝 5 時から朝食の準備に取り掛かる 2 人の女性スタッフは、いつも笑顔で一日を素晴らしいスタートにしてくれます。グロリアとダレンは、お客様の好みに合わせて訪問先や食事場所を提案してくれます。責任者のサムは、環境に配慮しながら従来のホテル事業をここまで進めていることに本当に感銘を受けました。ここのチームは他のホテルとは一線を画しており、ビクトリアを訪れる方にはぜひ数泊予約することをお勧めします。

We stayed as a couple at Sandman Hotel Victoria for four nights over the Christmas holidays. The hotel looks fresh and modern, as if recently renovated, and was very affordable for Victoria given the season. Amenities include a swimming pool, hot tub, and gym, and the gym is particularly well equipped for a hotel in this price range. Unfortunately, we never had a chance to use the pool or hot tub as they were consistently crowded, and at one point two guests appeared to have poured soapy products into the hot tub, effectively turning it into their own bubble bath, which was unpleasant, and staff did not seem to address it. Another downside was housekeeping: daily service is not provided by default and must be requested each morning, which was not explained at check-in. When we did request housekeeping, towels were replaced and the bed was made, but toiletries such as soap and toilet paper were not replenished and had to be requested separately. Overall, good value and a fresh property, but housekeeping practices and monitoring of shared amenities could be improved.

房間衞生還可以，但比較簡陋，沒有熱水壺，衹有最簡單的咖啡機，讓人驚訝的是，竟然連瓶裝水都沒有提供。前台印度小哥，辦入住也很慢，問了各種訊息輸入電腦後，最後竟然給我個表格讓我把剛才的訊息再填寫一遍，這入住效率在加拿大確實第一次遇見。現在是淡季，空房很多，竟然給我安排了一個緊靠電梯的房間，我説能否換一間，他説那就要加錢升級，徹底無語了。總之感受很一般，不推薦。

i love this hotel! very ideal location and walking distance to everything. staff are also kind enough. the facilities were perfect! thank you so much as we had a wonderful stay!