Jean-Luc is the most welcoming host. He allowed us to check-in early and had the aircon in our room already turned on to cool it down. The quad room itself is spacious and comfortable. Breakfast is filling with cheeses, cold-cuts and pastries (and an order to finish everything!!). Jean-Luc also gave us very helpful restaurant recommendations (Le 46 in particular).
The receptionist was rude and not hospitable, couldn't find our booking, wanted to charge us twice, said we couldn't park at the parkimg as a reservation was required even though on trip.com it was explicity written no reservation for parking required and the toilet door was broken, found some stuff from previous client in the bathroom as well. The pool is very nice though
Hotel is OK for one night stay. The room is a little small. There is a small swimming pool. There is a bus stop in front of the hotel connecting to the city of Avignon. The price is a bit high, but this is the Avignon Festival time so I can understand.