リールの人気4つ星ホテル

We really enjoyed our stay, great location and Céline was so friendly and kind. The room is very comfortable, relaxing, well laid out and very clean. The breakfasts were wonderful each day and she found some great vegan options for me. The hot tub is a unique addition too. We’d definitely recommend! :)

立地も良く旅行にも便利。部屋は狭すぎず、清潔感があります。朝食は平均的でしたが、コーヒーマシンは一日中使用でき、それでも非常に良かったです。友達と一緒に遊べるビリヤード施設もあります。フロントの対応は温かく、英語でのコミュニケーションもバリアフリーです。

部屋は空港ホテルのようにとても狭かった。清潔感はあったが、枕の下に他人の髪の毛があった。アメニティに関しては、バスローブやスリッパがなかった（そのため4つ星の評価はできない）。ミニサウナはあるが、スリッパなしでどうやって入るのか不明。シャワーも壊れていて全く使えない。そのため、サウナの後、体を洗う方法がない。いつでも無料で紅茶、コーヒー、水を飲んだり、パンやナッツを食べたりできる部屋（クラブ）がある。どうやら、これがこのホテルの評判が良い理由らしい。スタッフは若い男性で、とても対応が良く、どんな問題にもすぐに対処してくれる。彼らこそがこのホテルの素晴らしさの理由だ。またここに泊まるか？絶対に泊まらない！私の意見では、このホテルは間違いなく3つ星だ。

The receptions are really helpful, she is pro-active to assist before l asked for my wises. The room is bigger than standard as it has an extra sofa which can turn into additional bed and also a extra table for snacks. The WC is seperate from the shower, and you can take a shower with either a stand-bath or shower-tub. But most important is hygiene and they are doing really well. The location is right next to station and also shopping mall EuraLille. The breakfast is not amazing as not much warm meals you can choose from beside scrambled eggs and mini Bratwurst however there are enough various for breakfast.

Excellent location just off Grand Place Beautiful hotel. All staff were very friendly and helpful. Good choice of breakfast. Place was clean and service was good.

Helaas klopt de informatie op trip niet helemaal. Volgens de foto's zou er een bad beschikbaar zijn. Dit was helaas niet het geval. Verder had de kamer wel wat achterstallig onderhoud. Zo deed de afzuiging in de badkamer het niet en was de douchekop kapot. Qua service hebben wij na de eerste dag geen schone handdoeken gekregen terwijl de oude gewoon op de grond lagen. Ontbijt is prima, maar niet speciaal. Ligging is echter perfect. Erg dicht bij de binnenstad. Eigenlijk hadden we meer verwacht, ookal was het niet slecht. Geven het zelf een 7.

This was the second time i booked the hotel. The first time was lovely staying. However , this time is terrible. You can't believe when you enter the room that box tissue and lady bags were running out. And I requested a sofa bed for my son. But they gave me the baby cot. Luckily, the staff came and took away the cot and open the sofa bed for me. But I needed to make the bed and put the blanket cover for myself.i thought i was working in the hotel. Obviously , the room was cleaned roughly. Hotel needs to ensure the staffs to clean every room seriously and make sure to refill enough tissue in the room. You can have a look at the photos. the telephone. Super ..dirty with yellowish tea stain... and the toilet... thousands years limescale sticking on the toilet bowl. Sigh... The air con was super weak. Pls fix it. We slept with sweat for the whole night. When we opened the sofa bed, we found the lice jumped out. All legs and feet felt itchy immediately. Pls make a timetable to steam the furniture and do pest control. Good points : good location and yummy breakfast

Perfecte ligging om de stad te bezoeken, vlak bij een overdekte parking. Zeer vriendelijk personeel, behulpzaam. Mooie, aangename kamer.