オクラホマ・シティーのプール付きホテル

バレットサービスは素晴らしく、暑さに恵まれました。また、すべてが近くにあるので、滞在を煩わせる運転や交通量はあまりありません。 。 ヘアドライヤーが欠落していましたが、フロントが私たちの部屋に1台を届けるのに迅速でした。

まず、スタッフを称賛して始めましょう。顧客サービスは素晴らしくフレンドリーでした。また、必要なときはいつでも水のボトルが提供されました。残念ながら、ここから丘を下ります。私は別の都市のAloftに滞在することに基づいてこの週末の女の子旅行を予約し、ドアに足を踏み入れるまで私たちの滞在に興奮しました。駅から荷物を運ぶのがとても暑い散歩の後、私たちが最初に気づいたのは、共通のエリアにACがないことです。外のテンプは90-110度から範囲内です!彼らはホテルの受付にファンが吹いていました - 私がそこに従業員だったら、私は滞在しません。 1年以上固定されていないことを知りに来ます!何????冗談ですか?ホテルへの引き分けの一部は、コモンズエリアで遊んで、ゲームをしたり、ソファにラウンジをしたり、汗をかかずに朝食を楽しむことができます。だから、私たちが視力と視力の間の涼しさを冷やしたいのであれば、私たちは部屋に滞在しなければなりませんでした。第二に、ホテル内が爽快でないのでプールで遊べるのがとても興奮しました。プールの専門家ではありませんが、プールの水が曇りでなければならないとは思いません。メンテナンスがほとんどされていない感じがします。私にとってはプールの水はきれいで、PHは適切に監視され、維持されるべきです。私は水テストキットを持っていませんが、それは非常に失望して泳ぐように誘われませんでした。(朝プールの周りにゴミを拾う男がいたので、何かだったと思います) 第三の家具、敷物、共用エリアの他のアイテム、プールの周りや私たちが泊まったホテルの部屋では汚れ、汚れ、磨耗していました。エレベーターのステッカーの装飾は場所にくびれていて、ただ安っぽい外観でした。4つ目のホテルの部屋自体。シンクとカウンターが割れていました。水圧は髪からシャンプーを洗うのにかろうじて十分で、シャワーの照明はかろうじて見えなかったほど暗かったです。タイルはしばらく掃除されていなかったように見えました。ベッドは十分快適でしたが、ダブルベッド2台の部屋に椅子が1つ以上提供されるべきです。エアコンはうまく機能しましたが、少しかび臭い匂いがしました。

Best thing about the Marriott Courtyard on Reno is its location. It is about 2 blocks from the Bricktown area with restaurants and riverwalk. It is adjacent to the Paycom Center where the OKC Thunder basketball team plays. It is about 1 mile from the OKC Bombing Memorial. The worst thing about the Marriott Courtyard on Reno is its location. There are lots of people walking and driving outside the hotel in the evening. It is pretty loud. There is a freight train line across the street and the trains are loud. Hotel is clean. Housekeeping did not clean our room or give us clean towels. I didn't see any statement that they were skipping days for housekeeping. Bathroom was ok. Sink did not drain well. Thermostat was erratic. Sometimes room was too hot; other times too cold. Clerk checking us in said breakfast wasn't included. Fortunately, we had printed confirmation that said it was. Breakfast was a buffet for $19 a person. Food was ordinary, except for an omelet station where the woman made great omelets, but only 1 of the 2 days.

朝食は大丈夫です、シートにたくさんの髪があります、私がそれを変えたかどうかわかりません、私はキルトの上で直接寝ます、私は接触シートを感じません。

Great experience and Anita the driver to the airport was a lovely person and provided great hospitality and a safe happy ride to the airport! Bed was comfortable and staff was very nice and helpful to me

Once a Model-T plant, then a museum, now a hotel. The space is funky and modern. The art collection is amazing, and the restaurant is fabulous. The staff had great recommendations about dinner, parking, and things to do. Everyone we met was kind and helpful.

I really wanted to like this hotel, and there are some things to like. It is a beautifully restored historic building, which is a plus. The rooms are large, and the beds comfortable. However, the management needs to pay more attention to details. After a full day out at appointments, I came back to a room that had not been touched. The bed was unmade, the trash was not emptied, the empty glasses had not been picked up, and I had no clean towel to take a shower before dinner, and I was in a time crunch. (The hotel is supposed to provide daily housekeeping.) The front desk didn't answer the phone when I called from my room, so I got dressed and walked down to talk to someone in person. I was told housekeeping would come right away. But they did not. And so I had to call again, this time getting an answer but still greatly delayed on anyone showing up at my door. If this were a Hilton Garden Inn, I would expect less on service. But at a Hilton property like this, I expect more. A huge oversight is the bizarre room service menu offered. Where else in America can you not order a hamburger or some basic food from room service. I wasn't in the mood for a Wagyu steak. So I went to the bar and found a hamburger and fries. But the bar is not allowed to sell desserts. What? Who thought that was a good idea. The next night I ate a chicken Caesar salad in the bar and nearly broke my teeth on at least four chicken bones not properly removed. Nice property, good location, nice rooms (don't expect a view though) but somewhat lacking in basic service. This should be an easy fix for management.

I will preface this by saying that the manager and front desk person did address my issues and did do their best to correct the issues. I was traveling to OKC to meet up with my son and his family for his birthday. We were wanting to have dinner at Ramsey's Kitchen and I wanted a hotel near that location. I tried for several days to find a hotel in OKC that didn't have terrible reviews and offered breakfast. Not having breakfast was a deal breaker for me. Since my son has a 5 year old daughter - we needed breakfast. I called Marriott, after not having any luck on the website, and was offered this hotel with the breakfast rate. I checked the reviews and while they weren't terrible, not all of them were great. But the hotel was in the area that I needed, so I booked it. I had two queen rooms: 419 and 421. Both were clean on the surface. However when I dropped a vitamin on the floor and was down trying to find it, instead I found a LOT of trash (some disgusting) under the dresser. That was my straw. As to the actual room conditions: there is condensation around the windows and water pools on the window sill in both rooms. The paint/paper is peeling away from the walls near the AC in both rooms. There is a pink stain on one wall - in each room. And the baseboard in the bathroom in room 421, under the sink is peeling away from the wall. On the surface those are minor issues. There is a mini fridge, microwave and coffee pot in the room. There isn't a closet but rather a wardrobe that is rather small. You have to hang your clothes front to back rather than side to side like a normal closet. That made getting to items in the back hard. The dresser is comprised of a storage box type. Those were stained/dirty. The lighting in the bathroom leaves a lot to be desired when it comes to doing makeup. I did like the walk in glass shower. There is lotion, shampoo, conditioner, body wash and hand soap in the room, if you forget yours. The beds were awesome. They were very comfortable and I have zero complaints about them. There is ample storage on the dresser and quite a few power outlets. My main issue aside from the unfortunate find under the dresser was the breakfast. There is a menu in the room. But those items listed for breakfast is not what is offered. Or at least not what we were offered. We stayed three days. On day one we were offered eggs (either liquid or powder), sausage, and toast. I asked for toast and fruit. I was given semi cold toast and a tangerine. There was no cereal, no pastries, no omelets, no other sides or menu items as listed on the room menu. I don't recall if there was juice or not - but it wasn't in the breakfast area. I was told at check in that breakfast was ”cooked to order.” Cooked to order in advance - not upon order. There was coffee and hot water in the lobby. Day two- the same as the day before. I got toast and two bananas. The breakfast person was very apologetic. I explained that I am limited to what I can eat and there