Excellent front desk, very helpful even in english. The hotel is very clean and well maintained. The facilities are up to the standard of a chinese 5 star hotel. Pleasant stay.
慌しい一日の終わりには、Shengmei Boutique Hotel (Taiyuan Liuxiang Bell Tower Street)でおくつろぎください。Shengmei Boutique Hotel (Taiyuan Liuxiang Bell Tower Street)は、太原でも指折りの素晴らしい宿泊施設の内の一つです。当施設から太原まで約3km、武宿国際空港まで約16km、移動に便利です。開化寺街からわずか数分、お気軽に市内観光にお出かけいただけます。付近には、太原市食品街や銅鑼湾歩行街、迎沢公園など、太原の多くの観光名所があります。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。お車をご利用のお客様は、太原の当施設提供の駐車場をご利用いただけます。サービスの質を重視のお客様にも、このホテルにはご満足いただいております。ご家族連れのお客様に、このホテルは常に高評価をいただいております。
慌しい一日の終わりには、Ruoman Hotel (Taiyuan Jinyang Lake Convention and Exhibition Center Vientiane City)でおくつろぎください。Ruoman Hotel (Taiyuan Jinyang Lake Convention and Exhibition Center Vientiane City)は、ビジネスでもレジャーでも、太原での快適な滞在をご提供いたします。当施設から太原南まで約10km、武宿国際空港まで約14km、移動に便利です。山西大劇場や山西省展覧館 (新晋祠路)、太原美術館など、周辺で多くの観光名所をお楽しみいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。太原の当施設には、駐車場が併設されています。太原のホテルの中でも、Ruoman Hotel (Taiyuan Jinyang Lake Convention and Exhibition Center Vientiane City)はそのすばらしい設備で高評価をいただいております。このホテルは、常に忙しいお客様のご要望にもお応えいたします。
ゲゲストCould not fault this place. We had booked a bigger room, but it was on the main street, so decided not to take the risk. A slight downgrade was organised swiftly. Room very comfortable, with a nice big bathroom. A well equipped gym where I seemed to be the only user. Breakfast passable with toast, fruits, cereal, coffee and baked goods. We extended our stay to 4 nights. The service at the front desk, room servicing, breakfast was exemplary. The room maid left me a lovely book marker as she saw my lonely planet. (btw, LP mentions a restaurant at the start of the bu xing jie; I wouldn't bother).Hotel is 1km west of Tiyuguan metro station on line 2. Line 1 yet to open. Two stations north brings you 400m from Bell Tower Street, a bu xing jie where there are heaps of great eating places. One station north of Tiyuguan, then east as far as possible gets you to the old Taiyuan train station. Buses 308 or 804 (slow trip) gets you to JinCi Si; well worth the trip even just to see a 3,000yo tree
AAnne-MarieHaving lived in private residence at an overseas Pullman Hotel, this Pullman is different.
Pros:
- Very professional, presentable, helpful, prompt, and well spoken multi-lingual staff at reception and breakfast (staff member Ivo is exemplary of these qualities, also Zhao fengpei (gentlemen on the door who helped me with my bag and the car door), and the gentleman that was by the door at check-in who helped expedite the check-in process).
- Comfy beds and pillows.
- The softest and best bathrobes!
- Yoga mat in the room in a nice touch
Cons:
- A general issue across most hotels is enforcing the non-smoking policy. Unfortunately there was a group of men smoking in the lobby (despite the non-smoking signs), one elevator smelled of cigarette smoke, the a/c seemed to recirculate this smell, and I had to change rooms the second day as the smell of old cigarette smoke was embedded into the pillows and you could smell it every time you walked into the room. Therefore it triggered my asthma. Although they were very busy, I was able to change rooms after the first night.
- Unfortunately the executive lounge was not open and your only other option is the lobby.
- No spa
- Only one restaurant open at night and no room service
- Is in need of more regular general maintenance
Room for improvement:
- While the lounge is unavailable it would be helpful to communicate this to your executive room guests when checking-in or on the booking website which it wasn’t. My husband had to prompt this conversation at check-in. But it was clear there was no set alternative, that is, just go to the lobby lounge and have what you like (no timing, no specifics). This led to confusion for the staff members in the lounge. To save time for staff and the customer, a simple bulleted list on an A4 sheet is what Kempinski do. Perhaps a note on the guests profile or the room number should suffice.
- Slightly envious that the other reviewers were upgraded. We were supposed to be upgraded from the executive room for free as a platinum member but that never happened. However, it was good that Kelly offered the minibar, and some drinks and cakes at the lobby lounge as free.
- Also, our first executive room 1710 was dark, windows were filthy, it was run down and had no Nespresso machine (compared to 1805 which was the same room type but a lot better).