the rooms are well furnished neat, the hospitality was good, excellant and courteous staff. food was good and tasty.i had reached the venue a bit late at night after a long journey from calicut , around 10pm. But inspite of that they provided a good dinner.
𝗧𝗛𝗔𝗡𝗞𝗬𝗢𝗨 𝗧𝗘𝗔𝗠 𝗗𝗜𝗠𝗢𝗥𝗔, 𝗧𝗩𝗠🙏🏻
The service was customer centric right from the from security , office staff - Megha & Chelsea To the housekeeping Azad and the team, restaurant Jati. And Ilem The manager Ajit leads an excellent team. Clean space rooms. And central to many places of visit.
旅先の様々な魅力を発見したいお客様に、Ranga Maalika - the Heritage Spiritual Retreatは最適です。Ranga Maalika - the Heritage Spiritual Retreatは、ティルヴァナンタプラムでも指折りの素晴らしい宿泊施設の内の一つです。Thiruvananthapuram Centralから1km、トリヴァンドラム国際空港から4kmと、交通便利な場所にあります。マハラジャ・スワティ・サーウナル・パレスやSree Lakshmi Varahamoorthy Temple、Attakulangara Juma Masjidなど、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。ティルヴァナンタプラムの当施設には、駐車場が併設されており、非常に便利です。
2024.05.08
Let's start with this place point by point date of visit (7 may to 8 may) 1- reached the hotel little early around 8.30 am. The assistant manager (Mahesh) said he will try to give the room by 11 after confirming with the manager (who refused to share his name but has worked for 11 years in Hospitality in Colaba, Mumbai) The manager refused and asked for additional amount. Which I understand must be the policy. But the arrogance of the manager is hard to miss 2- the room was filled with mosquitos. There was no Soap. The Linen was untidy 3- the Highlight (Check out) we checked out at 11.30 the official time and requested to keep the luggage at the side for sometime till we get some clothes and snacks. The Manager replied not more than 1 hour as it will create disturbance to us. How can 2 bags create disturbance if it's kept in a corner of the waiting area. Part 2 - we reached back by 1.10 pm which he didn't appreciate. We asked the manager about the other places that we can visit, he was completely clueless and had zero interest in replying. While we were sitting quietly in the waiting area he asked us to get out in an extremely rude manner. You can't ask your guests to get out of the property, they are not causing any inconvenience to other patrons. Please please please avoid this place just for the Manager. He is not worthy of being in the Hospitality industry. I really hope the owner of the property takes note of this incident and takes some action against the manager because despite being at good location the people who are running it are leaving a bad taste. I'm writing this review from a restaurant nearby the property as we were asked to GET OUT. P.S. the assistant Mahesh did apologize on behalf of the manager but the damage was done by then
The ambience is quite good and very authentic of Kerala. Easy accessible to airport and city beyond. Nice poolside Entrance porch is impressive Staff is helpful. Only thing lagging is that restaurant service is very slow and can be improved .
Awesome experience in Trivandrum . Morning breakfast is so delicious and specifically vijin and nithin customer services are so excellent and down to earth. Town tower is must vist place in Trivandrum
ゲゲストGreat value for money. The apartment offers clean, spacious units at affordable price. Its location is strategically near the airport, but it is not as easy to figure out without the help of a Google Map. It is approximately 20-30 minutes' walk, with the last 7 minute stretch walking through small alleys. Nearest food is around 1km away.
reception staff helped with local sightseeing.Friendly and cordial.Dining staff are good with food option suggestions. had nice interaction with chef and conveyed my local delicacy preferences.room dining service is prompt and food is good.Tried snacks. Room cleaning staff maintained bathrooms really clean. Towels are replaced daily. bedsheets and room items are organised properly.
ゲゲスト”Unforgettable Stay!” My stay at Kovalam Beach Hotel was truly unforgettable. From the moment I arrived, I was greeted with warm hospitality and genuine smiles from the owner and staff. The hotel's traditional Kerala architecture, characterized by wooden features, added a touch of charm to the overall ambiance. Situated just steps away from the pristine shores of Kovalam Beach, the location couldn't have been more perfect. The homely food served here was a culinary delight, offering a taste of authentic Kerala cuisine. Clean and well-appointed rooms provided a comfortable retreat after a day of sightseeing. I can't wait to return to Kovalam Beach Hotel for another memorable stay!
ゲゲストWe booked this hotel for three nights and its one of the best hotel I stayed recently . Rooms are luxurious with all quality toiletries . The staffs are all humble, polite and always welcome us with a genuine smile. We had only break fast but the food was delicious with varieties . But they can improve the quality of desserts and bread items in break fast buffet. Its just a feed back rest everything was awesome. Special thanks to FO team , ***ger Shinoj , EX Chef , waitress at restaurant who assisted us during BF( Don't know her name ) and all members at CR TVM. Keep up the good work and we shall visit this property again.
ゲゲストThe front desk staff member I encountered was exceptionally rude and unprofessional. When I inquired about why the extra bed provided during this stay did not come with a bed frame as it had during my previous stay just five nights ago, his response was dismissive and unhelpful. He said, ”You should ask the housekeeping, not me.” via telephone. If this is the standard of hospitality your hotel upholds, I see no reason to return. Furthermore, the subsequent explanation provided by the same staff member was equally unacceptable. He stated, ”We said extra bed, not frame,” and informed me that the extra bed would be placed on the floor. This was only communicated after we had settled into our room, not at check-in. It appears that your hotel has a limited number of bed frames for extra beds and had run out, despite my booking being made a month in advance. This situation could have been handled much more professionally. If the lack of bed frames had been communicated at check-in with a simple, ”We apologise, but we have run out of bed frames,” it would have been understandable. However, the rude attitude and lack of basic courtesy from your front desk staff are inexcusable. Proper communication and a respectful demeanour are fundamental in the hospitality industry, and this experience has left me extremely disappointed.
OOnelazytravellerThe KTDC Grand Chaitram, Thiruvananthapuram is a government hotel which provides quality services at affordable tariffs. The hotel is located in the centraI Trivandrum which is the older part of the city on the main road. The Trivendrum Central Railway Station is right accross the road and Thampanoor Bus stand is adjacent to the hotel. Yet the road is remarkably congestion-free and quite. You won't hear street noise in your room. This part of the city is very well connected to all other parts of the city. The drive to hotel from airport took around 45 minutes. Please remember that Uber & Ola are available in three or four large cities of the state. The checkin was fast and we had to wait for around 15 minutes before we were ushered into our room. We stayed from 30th May to 1st June in superior room at fourth floor . It contains a sitting room and a bed room. The rooms are spacious and have all amenities. The laundry service is fast and reasonably priced. Though there is definitely a huge language barrier, the staff are friendly and helpful. The rooms are clean and house keeping is good. A small private parking is available. The food quality and the buffet breakfast spread are average. A quicker response to service requests is desired. The location is top notch. Most of the tourist place like Napier Museum, Zoo, Aquarium, Art Gallery, Kanakakunnu Palace, Science and Technology Museum, Planetarium etc. are within 5 km. The temple of Padmanabhanswami is around 1 km away. If you want to eat out try Aryaas Park (veg) 50 m and Azad Hotel 500 m away. One can go to Pothy Textile 500 m away for shopping clothes.