I made a reservation for the KKM international Hotel through by booking com from 17 July to 27 July The price given by Booking com for 10 days total price 31650 INR and on my arrival at that hotel I was charged 15000 INR its mean almost half of my total payment i pay. Again after 5 days i pay 15000 INR so total i pay 30000 INR. 26 evening i going to pay my last payment reception agent tell me i have to pay 6900 INR balance so total i pay 36900 INR My laundry Bill Is 900INR mini bar we eat one nuts packet and one chips packet and one chocolate that's around 1000 INR so my question is how come it become 36900??? Its not finish 27 morning 8am i going to give my room key before i departure reception agent tell i need wait i need pay again 500INR i don't want ask any questions to him i pay again 500INR so total i pay 37400INR so they changed me extra 3850INR guys be careful this hotel. Your payment. The positive point Restaurant staff very friendly. But need more training. Housekeeping staff good. Front desk staff need more training no welcoming no bellboy we carry our luggage by our self to the room. Food is so so all the food itmes very expressive More than most high level hotel in India.
Best Ayurveda Resort in Kerala We had an incredible 14-day stay at Soma Palmshore for Ayurveda treatments. The resort offers high-quality Ayurvedic care with well-experienced doctors and skilled therapists. The property itself is beautiful, giving a perfect resort vibe. The sea-view restaurant is a highlight, serving delicious and high-quality food. The rooms and cottages are stunning, with breathtaking sea views. Both the beach and pool are perfectly clean and well-maintained. We highly recommend this Ayurveda resort for your next holiday. It’s a fantastic place to relax and enjoy with your family.
Our stay at the Gateway Varkala was truly memorable - all thanks to the signature hospitality of the Taj Group. The location of the hotel is great and the view from our room was phenomenal. Although the property is an old one the warmth and efficiency of the staff make up for it with their ever smiling helpful attitude. Our heartfelt appreciation to the restaurant staff for providing us with delicious authentic Kerala Jain food A special mention of a few who made a difference - Ms. Ashwathi, Ms Greeshma and Mr Reji at the Reception Chef Mr Vikram Singh, Mr. Jijo GK, Mr. Shebin KJ, Mr Aravind and Mr Gokul at the Restaurant..
Awesome experience in Trivandrum . Morning breakfast is so delicious and specifically vijin and nithin customer services are so excellent and down to earth. Town tower is must vist place in Trivandrum
Food was very good. Italian fish soup as also fish at live counter. stood out. Staff were very helpful, Rooms was quite good. Dental kit could have been provided. Packing for pastry I bought needed better packing as it was not only inconvenient to carry but didn’t hold the pastry intact. In my view, Connemara Chennai scores way above this hotel. Overall I enjoyed the stay. Thank you
ゲゲストThe front desk staff member I encountered was exceptionally rude and unprofessional. When I inquired about why the extra bed provided during this stay did not come with a bed frame as it had during my previous stay just five nights ago, his response was dismissive and unhelpful. He said, ”You should ask the housekeeping, not me.” via telephone. If this is the standard of hospitality your hotel upholds, I see no reason to return. Furthermore, the subsequent explanation provided by the same staff member was equally unacceptable. He stated, ”We said extra bed, not frame,” and informed me that the extra bed would be placed on the floor. This was only communicated after we had settled into our room, not at check-in. It appears that your hotel has a limited number of bed frames for extra beds and had run out, despite my booking being made a month in advance. This situation could have been handled much more professionally. If the lack of bed frames had been communicated at check-in with a simple, ”We apologise, but we have run out of bed frames,” it would have been understandable. However, the rude attitude and lack of basic courtesy from your front desk staff are inexcusable. Proper communication and a respectful demeanour are fundamental in the hospitality industry, and this experience has left me extremely disappointed.
ゲゲスト”Unforgettable Stay!” My stay at Kovalam Beach Hotel was truly unforgettable. From the moment I arrived, I was greeted with warm hospitality and genuine smiles from the owner and staff. The hotel's traditional Kerala architecture, characterized by wooden features, added a touch of charm to the overall ambiance. Situated just steps away from the pristine shores of Kovalam Beach, the location couldn't have been more perfect. The homely food served here was a culinary delight, offering a taste of authentic Kerala cuisine. Clean and well-appointed rooms provided a comfortable retreat after a day of sightseeing. I can't wait to return to Kovalam Beach Hotel for another memorable stay!
It’s a wonderful hotel to stay in for any purpose, the entire team especially the head Mr Ajith is so amazing, and I strongly recommend this hotel to stay with family .. Also it’s a very convenient hotel to stay for Padmanabha Swami Temple Darsan. Thanks
ゲゲストI had great stay here and was very much impressed by the neatness and location advantages. The staffs where very polite and the total ambience of the room was top class. Highly recommend for family and couples.