ベイル ラン リゾート(Vail Run Resort)

Terry was very helpful at the front desk. Juan was a great driver. The room was very nicely decorated. We did have a problem with the smell of the cleaning supplies. It was too strong. I think we would have benefitted from darker shades for the windows. Other than that, we loved the ammenities.

I didn't like the fact that there was no clear pathway from the parking area in the permitted section into the resort.

We were very pleasantly surprised by Vail Run. At first glance entering the lobby, we weren't sure it would work for us. The condo complex is not new or decorated in the very modern manner that is currently popular. But the 2BR suite we rented for five nights was warm, cozy and very well appointed. The bathrooms were new and the kitchen had been freshened up with paint. A stone fireplace made the unit very welcoming. The front desk staff and courtesy bus that shuttled us daily to skiing and grocery shopping could not have been more helpful or pleasant. The lounge was stocked with puzzles and board games and a huge TV for watching football games. The other guests and unit owners we met were terrific, and quickly started to feel like family. We experienced a minor glitch with a new looking microwave that mysteriously stopped working several times. Vail Run quickly brought a new microwave to our suite to replace it, but then the existing one started up again. We will definitely be back. The only downside is road noise from the nearby highway. Running a fan in the room helped to add white noise.

The people here are the best. Helped us out to get to a competition before the shuttle service started. I would definitely recommend and stay here again. Love the kitchen and the pool. Room was way nice.

Dated but had all the things we needed. Friendly staff. Really appreciated the shuttle. Beats having to study the bus schedules!

The timeshare studio we had this stay was pretty barebones, the carpet was ripping in a couple areas and bathroom could be updated. The main reception area could be updated too. It still has the 1980s feel

Really nice stay and friendly staff, the shuttle to ski is great.

Overall nice play. We enjoyed the pool, sauna and hot-tub. The hotel is on the older side, but looks nice and clean. My kids liked Halloween decorations in the lobby.

The property is kept well however it’s very unsafe as the front door remains open all day/ night without being physically supervised. TERRANCE is the name of the staff member who is exceptionally rude, loud and threaten you ( customer) that he can kick you out if you don’t provide your vehicle details on time, we were 2 hours late to provide the details of our vehicle he came to our room, knocked loudly and said if I don’t get it within few minutes I can kick you out. What a pathetic guy is he and then he’s saying note my name if you need to I don’t care. I would never ever stay or recommend anyone to stay here. This guy has been reported to various review sites so people don’t face the threat like we did.