ヴェローナの3つ星ホテル

Stayed in the hotel during opera festival weekend. Booked Standard Double room through hotel site. Great value for money and good cancellation policy. Clean. Very good breakfast buffet for the price. Absence of a bar is fully compensated by a bistro next door. Though it is situated on a leafy main street , trafic noise is not obtrusive. We came with our own tea bags (small home comforts) water and cups were happily provided by the staff in a restaurant, to be taken to the room.

非常に便利な場所、文字通り駅の隣。フレンドリーなスタッフ。素敵な部屋。 設備が不足しているだけで、1階の部屋は人が窓から部屋とトイレを見ることができるプライバシーが少し不足しています

私がそこで受け取った滞在は驚くべきものでした。私は積極的に感動し、再び何千回も来ます。すべてが美しく、配置され、非常にどこにでもあり、市内中心部に非常によく位置しています。これは住居をより速くします。あなたはすべて近くにあり、主にビーチの隣で最も美しいもののために店全体があります。ホテル自体は非常に慎重に建てられており、常に誰かが私たちの世話をしています、部屋は最高です、超きちんとした、朝食はとても良いです、いくつかあります、私はホテルのすべてが好きです、それは幸せです、素晴らしい仕事をする人です! ! ! 💕

ヴェローナに到着した夜の10時以上だったので、駅に一番近いホテルを一時的に予約しました。シングルルームは廊下の端にあり、窓はプラスチック製の遮光布で覆われていました。時外の音が聞こえました。当時は少し不安でした。施設は非常に新しく、特にバスルームは非常にきれいです。部屋には2本の無料の水を提供する小型冷蔵庫があります。最も満足できるのは、ホテルのビュッフェ式朝食と場所です。ホテルのロビーマネージャーの女性はとても熱心で率先して、オペラのチケットを予約するのを手伝ってくれました。また、私が去る前に荷物を預けることができると言いました。

The workers are very helpful and friendly. One of the workers helped us immediately after we had an issue. The rooms were amazing and clean.

Surprising well appointed and clean, with two outdoor private patios on floor 1 ( 2nd floor). Bathroom european standard with bidet and both rainhead and hand showers. Hot water arrived quickly. Receptionist Felice was super helpful, and suggested we add on the 8 euros breakfast buffet which was a great spread and super value. Parking is a bit of effort, but stop in reception to deposit 50 euros for a parking pass on streets and parking lot within hotel vicinity. Money is refunded when you return the pass. Gelateria Mendociotto across the street is also very good.

I had this hotel booked to check in tomorrow for my mums birthday, however due to the national strike in Italy my flight has been cancelled meaning there is no way I can fly to Itlay to check in on the Friday. I know it is not the hotels fault for the strike, however I thought the hotel would be more understanding and amend our dates to a weekend not to far in the future, this was not the case and I will now have to lose this booking and the money spent on this reservation. I will be coming back to Italy later in the year as it is my mums birthday present but we will be finding a new hotel.

ホテルは鉄道駅から徒歩16分、古代都市から徒歩3分の場所にあります。清潔で、きちんとしていて、快適で、静かで、良いサービス、おいしい朝食。ここに滞在することを選択して安心できます。

Loved this hotel. The staff all spoke some English with most speaking English fluently. Staff were very attentive and nothing was too much trouble. The hotel is clean and excellently maintained. Excellent food, and the staff were very attentive and pleasant. Rooms are of a high standard. We loved the patio dinning experience. Great value for money and really would be nit picking to find any fault during our visit. One of the best hotels we have stayed in. We loved this hotel and it’s 2 minutes away from the Motorway.

After being recommended to stay at this “hotel” for a course we were doing, it was a nightmare from day one. We were in a 4 bed apartment and hot water wouldn’t work for more than 15 minutes so that meant some of us were having cold showers everyday. Especially when they’d fix it at night but it was freezing again by the morning and we didn’t have time to get them to sort it as this took around an hour of our time. Despite telling them EVERYDAY that our hot water wasn’t working and the boiling was broke, it took them 6 days into our 10 night stay to do something. Everytime we would plead them to fix it or move us apartments, they lied and told us that the hotel was fully booked and would just tell us to turn the boiler on and off. The hob in our apartment barely worked, everything was dirty and smelt like a nursing home, no washing machine, mouldy dirty showers and limescale on the shower head so thick that it wouldn’t even work properly. The microwave sparked at the plug and needed to be changed, the bedsheets smelt dirty and the shutters kept jamming. On day 6 they moved us to a smaller apartment, despite paying for more and didn’t apologise or offer any compensation. When we arrived, the showers still weren’t in the best condition and the kitchen was barely supplied with any utensils to cook and then the balcony door jammed shut. When we called reception, he said they couldn’t do anything for a couple of hours despite us having washing our there and wanting to use the balcony to enjoy the sun. He then barged in 10 minutes later, not saying anything and pulling at the doors then proceeded to climb through the window to get to the balcony. We’ve constantly had to change our plans to wait whilst the staff at the hotel messed with the broken things and not know how to fix it. There was no proper engineering staff and we didn’t see any cleaners working whilst we were here. The one time our apartment was cleaned, they didn’t leave any toilet roll and left one of the rooms completely uncleaned. The staff haven’t apologised once for any of these issues, if anything they make you feel like an annoyance when they should just get their hotel sorted. It’s dirty, it’s old and it’s been a nightmare. It also looks NOTHING like the photos. It’s overpriced and promising an experience that doesn’t exist. Save your money, the hostel would probably be nicer.