The room was very clean and the young lady at the front desk was very friendly. Breakfast was not the best, but for a continental breakfast, it was alright. It did its purpose and held us well until lunch time. The location was good. We were there for a graduation at Howard and the hotel was about 20 minutes from the University
We were welcomed by a friendly Front Desk Receptionist. There is no valet as described but it’s self park for $30 a day. No mobile key available at this hotel. No key drop box availble for those who checked out in the app. The hallway was as hot as being outside. Our room was clean buy AC was not consistent in keeping the room cool. Phone in the room was defective. Front Desk could barely hear you. We had to request additional bathroom stuff using the app. I requested for facial tissue since the one left there had a single tissue in it but we never got it. Complimentary breakfast is freshly made and the dining staff was accommodating. Check out was easy thru the app. The staff were all friendly and accommodating. Affordable hotel if you’re in DC and don’t want to be at the Capitol area.
Wow, a hotel that I've stayed at so many times over the years, has now gone to the dogs. I actually feel bad writing this review, but my hope is that someone at Hilton will read this and take action. I will keep this short. 1. bathroom toilet filled up with water and poop from the previous guest. Still in the toilet! (unbelievable-I took pictures). Had to have Maintanence come and plunge the toilet. The Maintanence guy did apologize for the ”mess!” 2. No toilet tissue. (were they not planning to rent the room out?) 3. Defective thermostat not working. Room freezing and AC will not turn off. (Maintanence came back and had to fix the problem at the HVAC unit itself. 4. No bath towels. Only small wash cloths. After calling the front desk, housekeeping brought towels and toilet tissue. 5. Overall unclean, dusty and worn out room. There was trash in one of the cans I guess from a previous guest. I didn't complain. I was just tired and vowed never to return again. And yes, I too am a Lifetime Diamond member. So sad.