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Very disappointed on our very expensive stay at Aligned accommodation in Williamstown. We were a group of 6 guests over 55yrs that booked 3 rooms from the Tuesday the 31st December 2024 until Thursday 2nd Jan 2025. We were not informed that the lifts were out prior to our arrival. Our 3 rooms were on the 2nd floor making it 3 flights of stairs we had to walk up and down every time we went out and in. There was plenty of time to let us know before we arrived, but knew nothing until we arrived. I have a serious knee disability making it a horrendous experience climbing 3 flights of stairs over and over again. We even spent even more money paying to attend the NYE function in your premises plus a couple of hundred on drinks. Well over a $1000 and not once did anyone bother to check in on us and inquire as to our wellbeing. Very bad experience and feel we should be compensated for a very unpleasant 2 days. We were in rooms 39, 33 and 30, Our booking was in my husbands name Stephen Howell. Not happy at all!

staff are very friendly and efficient. I have stayed more than once and evey room has been great. the only concern i have is the noise that comes from ( Im guessing ) the kitchen exhaust fans , aircon. really makes for and unpleasant night sleep if your staying in one of the front rooms and on floor two. Some effort should be made to sound proof this noise from the rooms

We are past residents of Williamstown and booked at Aligned as we had stayed previously and it was close to friends, restaurants etc. The checkin process was smooth and car parked in a secure park under the building. The room was clean and not noisy. At short notice we needed to extend our stay and Manager Michael was able to find us another excellent room. From an accommodation point of view, the room rate was reasonable, the beds comfortable, the shower was hot and the room was clean. The staff were really friendly and helpful. It was really convenient to go to Pelicans Landing restaurant and bar without needed to go outside. Well done, we will definitely return

We spent the weekend in Williamstown, and stayed at the Aligned Corporate Residence (formally Quest). Reception staff very friendly, and offers underground parking for guests. Our room was OK, a little dated, the bathroom wasn't very clean but offered a good sized bed. Doors to a shared balcony at the back of the room, giving a bit of a view of the city and the marina next door. The outside area was also not very clean, with rubbish in the gardens, and was in need of a good pressure wash. At $350 a night, overpriced for what is offered. It is walking distance to several restaurant options which is good, or you can eat at Pelicans Landing with adjoins the residence. Don't think we will visit again.

The property looks good in the promotional images but the reality is that it is tired and desperately needs refurbishment. The primary reason for our low rating is that a function had been booked in the room beneath us and the extreme noise from this prevented us from sleeping until early the next day. We had just driven down from Dubbo and, despite our tiredness, sleep was still impossible. We were surprised that our room was placed in close proximity to the function area as it was quite obvious this would be a problem to its guests - perhaps such a very basic issue such as this had not crossed the minds of those who make these decisions. On the positive side, the bed was comfortable and the location was good. We will not choose to stay here again.

Gentilissima accoglienza. Personale molto professionale e disponibile. Stanze fantastiche per pulizia silenzio vista Ma come sempre a fare la differenza è il lato umano. Personale che io da nomade per lavoro definisco magico. Avvolgente come una calda coperta che ti avvolge. Persone speciali che rendono la tua vita migliore. E ne non puoi più Dimenticare . Grazie a tutti