This is the place to stay in Winston Salem. My nephew who was only a day old was transferred to the NICU at at local hospital. As you can imagine my brother had a lot going on. I called the hotel and Tanya went ABOVE AND BEYOND to accommodate and help to make this horrible situation a little easier. She kept in contact with me during my brothers stay, extended his stay and the hotel even got the baby a gift that was waiting for them at check out. Everyone should take a lesson from this employee. The kindness she showed was so appreciated. There are not enough words to describe how much it meant. Thank you Tanya! She deserves a raise!
2024年に開業したスパーク バイ ヒルトン ウィンストン-セーラム ユニバーシティは、ウィンストン・セーラムで宿泊予定のお客様に非常にお勧めです。当施設からスミス・レイノルズ空港までわずか12km、ハイポイント駅まで44kmと、交通が非常に便利です。付近には、Shattalon Church of ChristやCooks Flea Market、サラ・リー・サッカー・パークなど、ウィンストン・セーラムの多くの観光名所があります。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。ウィンストン・セーラムの当施設のお客様は、駐車場をご利用いただけます。
ゲゲスト2023.08.12
My experience was taxing to say the least. I arrived, after working an eight-hour day and traveling five hours, to a room that had old urine stains at the base of the toilet (both sides). The staff immediately provided a replacement, but it had the same issue. The third room was much better but clearly had not been used or dusted in a long time. The staff member did state that they do not typically have much business. I would expect that there is ample time to clean the rooms, even spot-checking the ones not in use. If I had had the energy, I would have taken the loss and gone to a different hotel. Luckily, I was checking out after two nights. I will not be returning, frequenting any Baymont properties, or recommending to anyone.
ゲゲストGot there late approx. 12;30am but called front desk around 4pm to tell them of my late arrival and they said room was already paid for, no problem. Got there and they said they never got the money and wanted me to pay to stay again..... ARE YOU KIDDING ME??? My aunt booked through BOOKING.COM and yet they said they were only paid for one night, but we had paid $451.00 for two rooms, for 2 nights..... So I had to call my aunt who did the reservations at 2AM and ask her to send me a copy of her banking page where they took it out of her account and she did, but that still wasn't good enough. My aunt was on the phone with Booking.com for almost 2 hours and they were as rude to them and her and they were to me!!! THANK YOU BOOKING.COM for getting us out of this hell hole the next morning and found us a decent place! When we finally did get to the room it was soooooooo nasty and filthy and my son's room looked in the microwave and found Pizza in there with mold all over it and the ranch dressing with mold!!! YES I TOOK PICTURES OF ALL THE FILTH!!!! A homeless person wouldn't have been comfortable with this!!!!