everything was smooth from start to finish. stayed in Pullman Xiamen for a transit with my kids and the receptionist was quick to handle my reservations and speak clear English. after that, our bags was handled by the bellboy to our room. the room is spacious with great views: the city forest and the lake. the bathroom comes with a bathtub and all the amenities. during check out, the hotel staff helps me with carrying my bags and also arrange my transfer to the airport. will def comeback again next time I visit Xiamen! worth every penny!