This place falsely advertises and has serious issues with their water quality.
Our bath water was YELLOW (see photo) and they claimed this is normal during rainy season, even though it didn't rain when we were there.
1. They only have 2 out of 5 hot spring pools open
2. Even though breakfast is included, they didn't have a full buffet because there wasn't enough guests so we had a very limited breakfast
3. The hotel is centrally controlled for the entire building so the air conditioning in our room doesn't work. It got so hot at night because they ran the heat on high, we couldn't sleep.
I complained about all of this and they gave me a 10% discount and they didn't fix anything. They just made excuses for everything. It's hilariously bad. I hope the hotel gets shut down
自動翻訳