We stayed at the Royal Hotel in June 2023 as part of a tour group. Positives - Great location right in the middle of restaurants and easy walking distance to Republic Square, the Cascades park - Rooms are a good size Negatives - We stayed 4 nights and had some sort of wifi issue every day. Some days we had no reception at all. Reception was best in the hotel reception and even then the quality was low - Staff had loud arguments in the front reception - Another guest who checked in for the first time early one morning came back down to tell the staff that her room had not been cleaned. She needed to be moved - Fruit offered at breakfast was bruised and poor quality - The chairs in the dining room were stained and looked like they hadn't been cleaned in years - Secure lock up for your luggage when you check out was just putting luggage behind the bar in the reception area. It wasn't tagged or securely stored - Reception was not continuously staffed. On the day of checkout, I had to go to the kitchen to find someone to help. They ended up having to call the reception staff as they couldn't be found - We had a coffee station and no kettle. Only one person in our group of 30 had a kettle in their hotel - The bathroom has been remodeled but there is no sealant under the glass shower panel so your bathroom floor gets wet While the hotel is rated 4 stars, be aware that you probably won't experience this but will pay the price of a 4 star hotel
慌しい一日の終わりには、The Alexander, a Luxury Collection Hotel, Yerevanでおくつろぎください。The Alexander, a Luxury Collection Hotel, Yerevanは、エレバンの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はYerevan Railway Stationから3km、ズヴァルトゥノツ国際空港から12kmと、立地に優れています。アルメニア歴史博物館やSergei Paradjanov Museum、Big cute dogが付近にあります。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。エレバンの当施設のお客様は、駐車場をご利用いただけます。宿泊者のレビューによると、このホテルは近辺でも1、2を争う立地の良さです。
SSunshine081419573842023.07.28
This is everything you would expect of a modern Luxury Collection property. The rooms, the pool, the gym, breakfast... all top notch. Location is also perfect. There were, however some problems. Some serious. Some minor. Serious: - there is no way to contact the hotel electronically prior to arrival. There is no published email. I contacted them by Facebook Messenger, and they gave me an email address.... to which they did not reply. I recontacted via Messager... and they did not reply. No email address for a hotel in 2023 is not acceptable. - I was arriving ahead of the check-in time (10am vs 2pm) and checking out well before the check-out time (6am vs 12 noon). I explained the situation, said that I did not need my room early but i) if it was available great but ii) if it wasn't I would freshen up and change my travel clothes in the gym changing room. The answer - 'if you want the room before 2pm, you pay 50% of the daily rate. You may access the gym only after 2pm'. I was shocked. I understand that they are under no obligation, but refusing to allow someone to use the changing room?? I insisted. Eventually they relented. The changing room was perfect (and empty). But not good first impressions. - Returning from dinner, I was surprised that there is no evening turn-down service. I went to bed just before 10pm (I had been travelling) and did not think to put up DND sign because I was getting up at 6am and receiving room service breakfast. The turn down service came into my room just after 10pm when I was in bed. That is bizarrely late IMO (note that Yerevan is a late city with limited morning activity). - Room service breakfast was delicious except that orange juice was in a bottle. In Armenia, fresh OJ is available from any roadside stall. Surely the kitchens of the Alexander can produce it for breakfast? The hotel is expensive. It seems to be priced with the diaspora in mind who will not be surprised by NYC or Paris prices. For example, the $200 per hour for a massage is really extreme in this part of the world. I have no doubt about their claim to be the best hotel in Armenia, and I appreciated the luxury and service after some challenging travels through the Caucuses. However, I do think the management should get a grip on the service/value balance.
2021年に改装されたリッチマインド ホテルは、エチミアジンで宿泊予定のお客様に非常にお勧めです。当施設からズヴァルトゥノツ国際空港まで約11km、Yerevan Railway Stationまで約20km、移動に便利です。付近にはAlex and Marie Manoogian Treasury House MuseumやPontifical Residence、Khoren Ter-Harutyunyan Museumなどがあり、エチミアジンの観光に非常に便利な立地です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。エチミアジンの当施設には、併設の駐車場があります。エチミアジンのホテルの中でも、リッチマインド ホテルはそのすばらしい設備で高評価をいただいております。
KKolesnikovaIrina2023.09.06
Хороший отель, простой, но хороший. Останавливались здесь уже третий раз, Чисто. Кондиционер, на улице было плюс 37. Вода, чайник, холодильник, много в ванной всяких нужных штучек. Рядом есть фудкорт на улице и магазины, ну и разумеется, вокруг много памятников архитектуры. Думаю, будем его бронировать, если понадобится пересадка в Ереване. Нам дали в этот раз номер с повышением, очень просторный.