グランド ホテル エレバン スモール ラグジュアリー ホテルズ オブ ザ ワールド 地図、住所、交通機関＆最寄りの駅・空港

This is everything you would expect of a modern Luxury Collection property. The rooms, the pool, the gym, breakfast... all top notch. Location is also perfect. There were, however some problems. Some serious. Some minor. Serious: - there is no way to contact the hotel electronically prior to arrival. There is no published email. I contacted them by Facebook Messenger, and they gave me an email address.... to which they did not reply. I recontacted via Messager... and they did not reply. No email address for a hotel in 2023 is not acceptable. - I was arriving ahead of the check-in time (10am vs 2pm) and checking out well before the check-out time (6am vs 12 noon). I explained the situation, said that I did not need my room early but i) if it was available great but ii) if it wasn't I would freshen up and change my travel clothes in the gym changing room. The answer - 'if you want the room before 2pm, you pay 50% of the daily rate. You may access the gym only after 2pm'. I was shocked. I understand that they are under no obligation, but refusing to allow someone to use the changing room?? I insisted. Eventually they relented. The changing room was perfect (and empty). But not good first impressions. - Returning from dinner, I was surprised that there is no evening turn-down service. I went to bed just before 10pm (I had been travelling) and did not think to put up DND sign because I was getting up at 6am and receiving room service breakfast. The turn down service came into my room just after 10pm when I was in bed. That is bizarrely late IMO (note that Yerevan is a late city with limited morning activity). - Room service breakfast was delicious except that orange juice was in a bottle. In Armenia, fresh OJ is available from any roadside stall. Surely the kitchens of the Alexander can produce it for breakfast? The hotel is expensive. It seems to be priced with the diaspora in mind who will not be surprised by NYC or Paris prices. For example, the $200 per hour for a massage is really extreme in this part of the world. I have no doubt about their claim to be the best hotel in Armenia, and I appreciated the luxury and service after some challenging travels through the Caucuses. However, I do think the management should get a grip on the service/value balance.

素晴らしい管理!!!!お勧めしません!!!!!私はこのプロパティにどれほど失望しているかを十分に強調することはできません。エレバンで最高のホテルの 1 つと見なされている彼らは、1 日で評判を完全に台無しにしました。8月にエレバンで結婚式を開き、写真撮影や映画撮影のためにデラックスルームを予約しました。私は結婚式の日の数ヶ月前に彼らを訪問し、予約を確認し、ホテル、ロビー、部屋の領土の周りで結婚式の写真撮影を許可するように頼みました。彼らは私に言った、通常、彼らはそれを許可しませんが、例外になるでしょう。彼らの親切なジェスチャーに感謝し、私は別の部屋を追加しました(私が予約した別のホテルをキャンセルしました)。結婚式の朝にすぐに、写真クルーは10AMに予定通り到着し、レセプションの労働者は2階で許可されませんでした。彼らは私に電話をかけ続け、映画撮影を許可することができないために事前に手配されていないと私に言った。部屋を予約したときに、彼らの財産で撮影できるかどうか何度も尋ねたと説明しようとしましたが、例外があると言われたので(引用:例外を出すことを心配しないでください)、私はそれ以上の議論が必要ではないと思いました。私は写真撮影のためにのみ使用する部屋で一晩1000ドル以上を支払いました。彼らの無能さのために、私たちは写真撮影を1時間半遅れて開始し、教会に遅れ、私たちの奉仕をほとんど拒否されました。私の結婚式の朝は完全に台無しになりました!!!!!!

エレバンの中心部に位置する本当に美しい5つ星ブティックホテル。私と娘はそこに2回滞在しましたが、両方はかなり長い期間滞在し、私たちの経験は予想を超えていました。素晴らしい条件、非常にフレンドリーで親しみやすく、歓迎するスタッフ。部屋は非常に清潔で豪華に装飾され、ジム、スパ、マッサージルーム - 最高水準のすべてとあなたが本当に必要とするすべて。11階にあるレストランも美しく装飾され、食べ物は美味しく、レストランのスタッフは歓迎してくれました。本当にアルメニアのおもてなし!私たちは2つのドアと入り口のドアの間にドアがある独立したスイートに泊まりました。私のものはおそらくキングサイズのベッドルーム、大きなリビングルーム、2つのバスルーム、小さな簡易キッチン/ダイニングエリアのある巨大なラウンジを備えた大きなものだったでしょう。とても広として豪華に装飾されており、まるで本物の宮殿にいるかのようです。エレバン市の中心部にあるこの特別なホテルを強くお勧めします。滞在中にくつろげるすべての人に感謝したいと思います。

*Yerevan Best Hotel. * It is my fourth stay in this member of the “small luxury hotel of the world” hotel. The Guests list of this hotel includes Royalties. Heads of states, Movie Stars , famous Musicians, and international celebrities. You can see their pictures and guest book writings in the hotel impressive hall-of fame. The hotel has a very unique location at the heart of central Yerevan, on one of the main roads in the city. I was staying in a beautiful Room which had classic elegant design. Very comfortable and spacious rooms, with excellent king size bed, high quality beddings, large Bathroom with upscale amenities. The rooms are disinfected and are very clean. The hotel has many disinfection Stations throughout the entire hotel. The Service is excellent on every level . A special compliment to Liana Hovsepyan the profesional front office manager that arranged for me the perfect accommodation. She is very professional and very kind and speaking fluent English like most of the staff . The breakfast in the hotel is one of the best you will find in Yerevan . They have good quality choices including fresh detox juices and tasty local products that you can find only in Armenia. The waiters staff are very effective and polite and I must give special complement to the excellent Restarants manager David who takes care of every detail. The hotel surrounding has many Restaurants, cafes and shops worth visiting. The hotel is always a buzzing place with VIP’s and guests thanks to the professional PR manager Syuzi Ayrumyan who makes everyone feel like VIP and is also the best personal shopper and adviser to all magical places and Shops in this Beautiful city . Other things i love in this hotel are the chic bar/cafe lobby area with live pianists every evening . I love the elegant spa, the fitness Room and the roof swimming pool. I love the Classic ambiance and I fully recommend Grand hotel as The best and excellent choice for business or pleasure in this amazing and charming city. I will be back .

サービスはとても良いです、それは駐車場を助けます、ベッドはとても快適です、エアコンもとても良いです、冬はとても暖かいです

私は一晩滞在しました、ホテルは中心部に非常に近く、スタッフはとてもフレンドリーで、荷物を手伝ってくれて、夜まで物を残すことができました。すべてがとても楽しいです