The hotel was great. Very good quality of the equipment. But the services from the Reception was very unkind. The online booking was not great because they announced in Booking website they are not charge the credit card before the the date of the arrival. But they have tried a lot of time to charge my credit card during more than 1 week then they blocked my bank account because my bank though a tentative of fraud. I paid my bank to unblock and made a new credit card. They said it was to save the room... So they are not really in phase with the information giving on their profile in Booking.com. After that, at our arrival, they tried to charge more than expected my reservation (the amount they blocked in my credit card + the full amount of my entire reservation so more than 420 Euros)
2024年に開業したシュトラントホテル ヘット ホーヘ ドゥインは、ビジネスでもレジャーでも、ウェイク・アーン・ゼーでの快適な滞在をご提供いたします。当施設からBeverwijk Railway Stationまでわずか6km、スキポール空港まで30kmと、交通が非常に便利です。Wandelstartpunt Wijk aan ZeeやSt.-Odulphus kerk、Strand van Wijk aan Zeeなど、周辺で多くの観光名所をお楽しみいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。ウェイク・アーン・ゼーの当施設には、併設の駐車場があります。
Frontdesk female at check in 19:45 seemed a bit annoyed by something and very busy. Got two room cards, but apparently non of them were working. Got two new cards again and at least one was working. Elevator needed card access and also a door before the corridor before room needed access card, first time seen this. Safety ++ Room was Okey more or less. Mirror in room was badly broken. Sliding window not possible to lock, push pin broken. Room AC fan had a very annoying sound, but that I can easily live with. Bathroom was very good and large. TV, very good international selection to choose from. WIFI was 30-40 Mbit so easy to stream all possible media. Due to early check-out 05:30 then hotel was able to provide a early morning breakfast pickup bag @ 05:00. That was a very nice breakfast option to provide, does require a frontdesk request before 24:00. Generally a good average hotel for business travellers. Also free frequent shuttle transport from/to airport.
貧しい経験。私たちは2人の小さな子供と一緒に旅行していました、そして私たちはかなり早く(午前11時)に到着したときに部屋を準備できるかどうか尋ねましたが、答えはノーでした。または30分待ってサプリメントを支払うことができます。レセプションチームは非常にジュニアで、彼らはより多くのトレーニングを必要とし、決して笑顔やフレンドリーなアプローチをし、上級スタッフはただ裏オフィスに隠れています。家族の部屋がありタオル·バスソープが足りず、ヘアドライヤーがあったので、電話を拾う人がいなかったので、毎回階下に来なければなりませんでした。唯一の特別な言及は、食べ物と飲み物のマネージャー(Rominaと別の妊娠中の女性-sorry I didn't get your name)に非常に役立ち、笑顔で、ありがとう。場所は便利で、早めのフライトがありますが、ホテルの周りにはそれほど多くはありません。レストランを見つけるためにバスを手に入れなければなりません。朝食は大丈夫でしたが、コーヒーだけの朝食の人がいれば、私は前のカフェマッキアトをお勧めします。ホテル、素晴らしいクロワッサン、それで私は戻りますか?間違いなく歓迎されていないので
匿匿名ユーザーI booked and paid in advance. I booked about three weeks before my arrival. But when I got there, I was told by the reception that I had to pay an extra €14.2. They told me that this was city tax, which tourists needed to pay. I really didn't understand it at that time. Because the receptionist received an email and was told to pay the tax, but I did not receive the notice at all. The key point was that it was not displayed when I made the appointment. So my decision is to contact customer service to solve the problem.