ヨーロッパ ホテル ＆ スパ(Europe Hotel & Spa)

Beautiful property. extremely well-designed suites. Very friendly personnel. Excellent location for the Matterhorn view. The room was tastefully decorated, with a comfortable bed, excellent house cleaning services. Provide personal skincare product, especially the sheep soap that I love it ! Breakfast was also excellent. I’d want to go there again ! :)

This is the perfect place to go ! The hotel is great and the team always makes one feel welcome . The rooms are very nice - especially the ones with the view of the Matterhorn. No matter the season - a visit to Zermatt and the Hotel Europe is always an excellent choice.

Excellent hotel well located right in the center of Zermatt. Well appointed rooms, very good breakfast and dinner, attentive service. Highly recommended.

Our stay at Europe Hotel and Spa was beyond our expectations. All do the staff were incredibly knowledgeable and helpful, always going out of their way to make sure our stay was great. The rooms were large, modern and comfortable and the bed was extremely comfortable. The bar area downstairs was also very cozy and the drinks were great!

We have just returned to the UK from Zermatt and the experience of the town and the hotel was absolutely outstanding. We found Swiss people incredibly friendly, and of course the mountain scenery is out of this world. All team at the hotel, and Chris in particular, took excellent care of us throughout our stay. They were all super helpful attending to all of our needs. We booked a room with Matterhorn view which was spectacular! Although breakfast was excellent, I would pack some coffee if you are a coffee drinker. Rooms have a kettle, but sadly no tea or coffee is provided. There is a tea station few floors down which we found quite inconvenient, having had to walk few floors down just to make some tea, and then carry it back few floors up. The tea station has no coffee, how strange! Also, the TVs are quite oldschool with no way to link your Netflix account. The live TV signal kept hanging every couple of minutes which we found quite frustrating. Nevertheless it was a great experience and we would deffinitely return to Europe hotel. Although this time we would pack a laptop and some coffee :)

Room was spacious and had plenty of light. Excellent details like 2 sofa chairs, separate loo and the bathroom had a separate bath and walk-in shower. Food was delicious but wines over priced in my opinion. Staff was courteous and attentive. Ski room was clean and modern with state of the art heating/drying equipment. Wonderful spa with a large hot tub and different types of sauna.

Just a spectacular charming hotel and spa with the most amiable of staff! The rooms are spacious, impeccably clean and so comfortable; ours had a balcony and a view of the Matterhorn. If you don't get a room with a view, no worries, as the restaurant offers a spectacular view of the Matterhorn. Breakfast is incredible, don't skip it and the view that comes with it. The bar offers a great fun place to wind down. The spa was clean and quiet ... wish the spa offered more hours in late evening, because its just so great to enjoy their fantastic steam room and sauna after a very long day of hiking and skiing. The location is very close to transportation and shops but very private and incredibly quiet. The sheep motif is adorable. We cannot thank the staff enough as my husband left his glasses behind. The staff were exceptionally accommodating and forwarded them to our next location. Go figure, he realized later he packed his prescription glasses and the ones left behind were cheap reading glasses. The staff sent them anyway, going the extra mile. We will be back and will stay longer.

We stayed at Hotel Europe for 3 nights as a last stop on a self-guided hiking tour with Alpine Hikers. Hotel Europe is just lovely. The rooms and bathrooms are spacious and comfortable. Our balcony faced the Matterhorn with a crystal clear view! The restaurant is outstanding, great food, wine, and coffee and the staff were excellent. I believe we had the pleasure of meeting Natalie, a wonderful server with a great sense of humor and joy. The location is very close to everything but tucked off the main thoroughfare. It's worth the money! Highly recommend