We had an amazing stay at this hotel. The view of the waterfall from the room is absolutely breathtaking, and the room itself is large and very comfortable. What truly made our trip special was the staff’s kindness — he went out of his way to show us around the city, recommend great places to eat, take us for a walk, and even bring us to a show. Thank you so much for taking such good care of us. This place exceeded all our expectations and I would definitely stay here again.
This place was incredible in all aspects, beautiful room, clean, many amenities. But the shining star was their service which went above and beyond. They had extensive itinerary recommendations for Tianmenshan and Zhangjiajie parks. They helped us purchase tickets for the park. They also had free laundry service which was picked up in the morning, returned and dried when we got back to our room late afternoon. They set up pick up and dropoff between zhangjiajie city. The entire experience was so seamless. They were always very responsive
ゲゲストGreat location & very clean. The service offered is spectacular. Frankie and his staff worked extremely hard to make sure my stay was as good as possible. They opened breakfast earlier to accommodate me, they closed later for the same reason. The best service I have received in a hotel. 10/10
ゲゲストThe hotel was great, plus the owner was very nice and helped us with everything we needed. They also include the transfer from the station to the hotel for free, you just have to let them know in advance, they also sell the tickets for Furong a little cheaper than at the entrance of the village.
The hotel has an incredible view of the river.100% recommended.