Великолепно! Отель располагается на территории аббатства . Все заслуживает высокой оценки. Продумано до мелочей . Постель , косметика в номерах. Большие номера. Персонал очень вежливый. В отеле есть спа. До основных достопримечательностей 2 минуты
Muy recomendable, nosotros somos de Bilbao y siempre que volvemos de viaje a Madrid nos alojamos ya que queda muy cerca del aeropuerto y es accesible con el coche, además de tener fácil aparcamiento.
I would suggest using the paid airport shuttle because it is cheaper and convenient. For the bus, you will have to change it once. It will be a hassle with luggage.
It is at least 45min from the city centre. You will have to take a bus and the metro to reach the city centre
For the nearest bus stop follow the signs provided at the hotel instead of using Google Maps because the bus stop suggested by the hotel was not shown on Google Maps and it is also cheaper.
The hotel is located near no cafe or eateries. Hence go for the breakfast option at the hotel.
The heating works well and the other hotel facilities are up-to-the-mark. The hotel rooms are spacious.
ゲゲストThe apartment was hugely overpriced.
The location is nowhere near the plush area of Retiro as suggested by the apartment description.
The apartments are tiny with no natural light. They are very dark and depressing.
The water takes a long long time to heat up.
There has been money wasted on fancy bathroom sinks and wooden floors when comfort should be the number one priority.
The beds are really terrible and really hard. I developed back and shoulder pain within a few hours of trying to sleep on the bed.
The human spine is S shaped and if you lie on a decent bed your shoulder and hip should sink into the mattress. This offers vital comfort and support.
The pillows are really cheap and uncomfortable and in the two upstairs apartments you can hear the people in the next room loud and clear.
The equipment in the kitchen is very restricted.
Not enough knives and forks and the cutlery provided is not suitable. Steak knives all two of them to spread butter!!!
Nothing to cut loaves or other food stuffs.
Half a tea towel and no kitchen towel which is not practical to buy for a 1-3 night stay.
Two toilet rolls, not enough for a 3 person stay.
Considering the extortionate price charged for the tiny so called Junior Suite, the owner should have provided more comfort and facilities and the beds are truly terrible and lack of sound proofing being able to hear my neighbours farting was pretty awkward.
However, the lady on Reception Mayumi was absolutely wonderful. Nothing was too much trouble for her.
She was kind and considerate and a real asset to the company.
The male members of staff were not remotely helpful whoever they were.
Not a place I would recommend and certainly not at that price with beds that feel like you are sleeping on the floor with a sheet and pillow!