Hard to listen to the traumatic stories of families awaiting social housing to house them.
The staff are all caring and professional.
It’s evident that they are a good team.
I’ve stayed in three different rooms, all very comfortable!
Nice little hotel with beautiful garden and seating area.
However hotel need to be bit more transparent with the situation there atm as I totally understand it and commend them for doing it, however not making paying customers aware this is why bars aren’t open or breakfast / food services are not available will lead to complaints and making customers feel very uncomfortable. But this does not take away from the staff there who were all extremely welcoming and doing the best with the cards they have been dealt.
The Premier Inn is a decent value for money. The staff were very helpful at check-in given that we arrived a bit earlier than 3pm , they allowed us to to change into clothing more appropriate for the toasty afternoon ( sunny and 25C) and leave our belongings in storage behind the reception. The biggest drawback , in my books, was the fact the window in our room was sealed shut and we had to rely on the HVAC system for fresh air. The location made it easy to reach from Luton Airport after a 10 min walk from the Luton Station Interchange, but the surrounding area has a bit of a rough edge to it.
PPhilReally conveniently located for our needs.
Nice spacious room
Comfortable bed with two options if needed
Coffee, tea etc. available when needed.
Breakfast although self produce, fave enough options and variety to start the day and journey home.
Staff we saw were pleasant and very helpful.
Would recommend.
Thank you.
JJeovoniFirst time visiting Bedford and I loved this quick hotel here. Walkable distance to the train station, a few restaurants nearby and short distance to the center for shopping and food.
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Greeted upon arrival with a smile, the rooms pretty small for a 6’3 athletic guy such as myself. However, it’s functional with everything you need.
ゲゲストRoom clean and tidy. Unfortunately a couple of lights were not working in the bathroom so made for a bit of a palaver trying to shower in almost darkness.
The breakfast was good with lots of choice, sadly the coffee in the machine wasn’t of good quality and was very bitter.
The staff were very polite, friendly and professional.
Overall, would choose to stay again.
SSimon SchalkeGreat hotel. Right in the center along the river. Great place. Room was good, lobby was great but the hallways need some remodeling. Overal great stay