Comfortable and Modern Stay
I had a pleasant stay at this hotel. The design was simple yet modern, creating a relaxing atmosphere. The room was well-maintained, featuring a spacious and comfortable bed. The bathroom was clean and well-equipped, adding to the overall comfort. A great choice for a straightforward and enjoyable stay!
Had an overnight stay to take my granddaughter to Build-A-Bear. Was made to feel welcome from the moment we arrived. It was very clean, and even though I had an economy room it was quite spacious. The breakfast was one of the best I have experienced with plenty of choice.
The check-in, check out process is automatic using a code. There isn't anyone around that you can reach when you need. The check-out time is 10:00 AM and if you're outside at that time you cannot re-enter to the building or your room if you were at the toilet, shower etc at 10:00. Sent e-mails through trip.com as well as to their regular e-mails address never got replies. There is no chance of leaving your bag if you'd like to discover the city, I had to carry my luggage with me all day after check-out and got soaked because of the rain together with my luggage. In my second visit, by paying a double of what I paid here I stayed at Marriott and worth every penny.
It was a pleasant stay in Future Inn. Staff are very approachable and reliable. The hotel serves delicious food, in huge proportions as well. The hotel is always clean and has a welcoming vibe. Will definitely come back when I visit Cardiff again.
I had a lovely stay here. The location is fantastic with lots of things going on all around and most places are a short walk away.
The staff were very accommodating and polite. There's not a lift so you do need to walk up stairs. Before arriving, I requested a room on the lowest possible floor to minimise climbing for my mother and the staff were responsive and helpful. The service from Sanjay and Ruth was excellent. The breakfast was yummy and they had vegan-friendly options too!
I was worried the room would be a bit small for two people but it was lovely, the shower was great and it was actually quite spacious.
I was also impressed with how secure the hotel was and Anne-Marie on the front desk was really pleasant to chat with at any time.
I would definitely recommend this place and I would be very happy to stay here again!
This was a lovely room! Didn't have its own bathroom which I wasn't expecting but I think that's just me not really reading the listing! The person who checked me in was lovely and the room was warm and decorated nicely. Thanks!
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8.1/10
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VND 1,403,095
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9.0/10
非常に良い
CColinExcellent hotel with lovely rooms and outstanding views. leisure Suite is also excellent as are walks around the bay. Highly recommend and will stay again. Service outstanding
JJonathan LeeGood location not far from centre of Cardiff. Service was poor, receptionists seemed like they didn’t want to be working there and breakfast staff like their family had just died. That said the breakfast was good quality and the room was good. Needed some cobwebs removed and mould cleaned from bathroom
RRhiBeePositives: Receptionist on the desk was nice and polite.
The room itself was large, had a kettle with coffee etc, iron and ironing board, shampoo and body wash, comfy large bed.
Negatives: the hotel was so loud not from other rooms but from outside, I did ask for a quiet room. But was woken again at 4am with the sound of bass that carried on until 5am! Should have guessed it was going to be noisy when the receptionist mentioned they could provide ear plugs if needed!
The receptionist did say if it was too loud we could move but it wasn’t at 3pm.
And there was no point in moving at 2am when we heard the outside noise.
If I could guarantee a room that was definitely quiet I would stay again.
ゲゲストEverything is good about this hotel although we stayed in a disabled room this time,we had breakfast included with the room rate,location is good also.
ゲゲストI really enjoyed my stay overall. The location was fantastic—on a beautiful street—and the hotel building itself is stunning. When I arrived, I was warmly welcomed by a very kind Italian gentleman, which gave me a great first impression. My room, though located in a separate area, was clean, modern, and nicely decorated. Everything looked fresh and well thought out.
However, I was disappointed to find visible stains on the bed sheets. While I believe they had been washed, the stains hadn’t come out and the sheets were still used, which didn’t match the high standard the rest of the hotel presented. I think they should have replaced them.
Another minor inconvenience was the bathroom light, which was automatic and triggered the extractor fan. This meant that even during the night, using the bathroom caused the noisy fan to stay on for a while, which could’ve been avoided with a manual light switch, in my opinion.
Despite these issues, the stay was mostly very positive, but I can’t give a full five stars because of the sheets. Hopefully this can be improved for future guests.