Great staff, hotel needs work. Haft of the plugs in the room didn't work. A/c wasn't that cold, shower handle was loss needed to play with the handle to adjust the temperature. Bathroom dirty, ceiling in room had a stain from previous water leak.
Gerry made us feel welcome the moment we walked up to the desk his positive attitude smile, and kindness was exceptional. Often, sadly front desk employees can be less than chipper. That was certainly not the case with Gerry! We laughed and told stories and honestly I wanted to hang with him at the desk and chat. He is one fine employee. I hope you can keep him! We will be back!
The Whitney Inn is located at the base of Black Mountain Ski Resort. The surrounding area is beautiful but cluttered with the usual equipment associated with a ski lodge. The Inn is old and dated but well maintained. Our room was clean and comfortable and carried all the charm of an old farmhouse. The Inn had a warm character that modern sterile chain hotels don't generate. On site amenities were basic but good and the smaller size of the Inn insured that you never felt crowded or had to wait for others. The onsite restaurant was outstanding. Set in a converted barn with live music and comforting pub fare, it was the perfect setting to top off a great day. The greats asset at The Whitney Inn was their staff. They were friendly and took an interest in their guests that's rarely seen these days. My family only stayed 2 nights, but we were on a first name basis with several of the staff. They provided us with details on the surrounding area that helped ensure our brief stay was the best it could be. I would definitely book with the Whitney Inn in the future.