Housekeeping is average. Elevator access from individual floor is worse with the waiting area for elevator is filled with smoking stinks and vacuum and other cleaning accessories are spotted here and there that block the corridor. Getting an elevator to your floor from ground floor sometimes takes half an hour to have access to them.
Good hotel as per price range compared to others.
Around 1 km of walk from hotel, good thing was they provided shuttle bus service to Masjid e Nabwi.
Not recommended for people intending to walk with wheelchair and pram.
Reception speaks English.
Recommended if you are looking for a fair price.
AAllam ashOverall, my stay was good. The staff were generally friendly, though the check-in experience was a bit unpleasant at first. Thankfully, things improved afterward thanks to Ms. Bayan’s excellent assistance. However, the hotel feels overpriced compared to other options located very close to Al Haram in Medina. One major downside was the corridors — they were often full of leftover food left outside rooms, which was unpleasant and gave a poor impression. Security personnel needed further training to be more customer friendly