ベトナムタインホア省で、Wi-Fiのあるホテル

「Top central location,beautiful big room,good wifi,strong water pressure, Visiting the Citadel ,I took a Grab motorbike.」

「新しくオープンしたホテルの内装や設備は悪くはないのですが、サービスは本当に改善が必要です。一番腹立たしかったのは、フロントスタッフの無関心な態度でした。寝坊してしまったのでチェックアウトを遅らせようとホテルに電話したのですが、予約プラットフォームには前日よりも空室が増えていると表示されていたにもかかわらず、すぐに断られてしまいました。理由は全室予約済みとのこと。こんな非人道的な経営でどうやって顧客を維持できるというのでしょうか？仕事でもう一日滞在する必要があったので、仕方なく別のホテルを予約しました。」

「mostly clean except the slippers. it's near a main road but the windows are good enough to keep the noise down. i switched rooms because the air conditioner stopped working correctly. the other air conditioner worked great. the cleaning lady was super nice. the other women who sat behind the counter were nice too.」

「I had one of the most memorable stays at “Halora Puluong Retreat”, and the experience exceeded my expectations in so many ways. The bungalows are beautifully designed, exceptionally clean, and perfectly situated among the breathtaking rice terraces. The panoramic views are simply unforgettable, and waking up each morning surrounded by such peaceful and beautiful scenery was truly special. What made our stay even more enjoyable was the wonderful team. Everyone was friendly, welcoming, attentive, and always greeted us with genuine smiles. I would especially like to express my sincere appreciation to “Chiên”, who truly went above and beyond throughout our stay. She was incredibly kind, cheerful, professional, and dedicated to helping us with everything we needed. Her warm personality and outstanding hospitality made a real difference and left us with beautiful memories of our time here. I would also like to give a very special thank you to “Jenny”, whose energy, enthusiasm, and beautiful smile brought so much warmth to the retreat. She was always active, helpful, and full of positive energy. Her presence was truly memorable, and she seemed to be the spirit of the retreat. We sincerely appreciate everything she did for us during our stay. Her kindness and dedication made our experience even more special. A special thank you as well to the restaurant team for their excellent service. They were attentive, polite, and consistently made us feel welcome, creating a lovely dining experience throughout our stay. I only have one small suggestion that could make this already wonderful experience even better. We noticed that some male staff members occasionally smoked in the seating area near the reception. Perhaps creating a designated smoking area outside, away from the main guest areas, would be a more professional solution and would help maintain the fresh, peaceful atmosphere that makes this retreat so special. This is only a small suggestion, as overall we were extremely happy with our stay. Thank you to the entire team for everything and for creating such a beautiful and memorable experience. If you are looking for a peaceful, elegant retreat surrounded by nature and away from the hustle and bustle of Hanoi, “Halora Puluong Retreat” is an excellent choice. We spent two unforgettable days here and would genuinely be happy to return again. Highly recommended! ❤️」

「Rooms are magnificent, bright and clean, perfect spot for solo travelers and families Location is very quiet with cozy cafes nearby, restaurants and friendly local people Lobby is open 24/7 which makes the property safe Staff very helpful, respectful and polite Recommended」

「sạch sẽ phục vụ nhiệt tình. nhưng đi từ phòng ra oto hơi xa. lần sau có dịp sẽ quay lại」

「Good location and friendly staff with easy check in. However, quite a bit of noise at night from a generator? I needed earplugs.」

「外観はとても綺麗ですが、部屋は普通でした。 連泊の際に服が洗える場所がなく困りました。 アメニティはコンディショナーが無かったので有ると助かります。 朝食のビュッフェは美味しかったですが、スプーンが無かったので、お願いすると、洗っているので持って来れないと言われたので残念でした。 ベトナムの一流ホテルならもう少しサービスなどの教育が必要と感じました。」

「サービスは素晴らしく、部屋はきれいで、ホテルの食べ物はとても良いです、次回また来るでしょう」