As always this hotel is good value for money. Staff have always been friendly and helpful. Only normally stopped while passing through with work but prefer to stay here than in Emerald. As it is closer to my next destination.
Beutiful place to stay. There are themed rooms that are amazing. The owner is great and very thoughtful. We stayed 2 times so far and we got to stay in a music room and a bar room. Definitely the place to stay when you are in Chinchilla.
There is also a retro arcade that is great.
Thanks for everything 🤗
A nice place to stay. A good large open room. Beds are comfortable. Unit is self contained with Microwave, Toaster, Jug, Crockery and Cutlery. Unit was clean and you could open windows for fresh air and a glass door leading to a patio which was a bonus.Ryan in Reception was very friendly helpful and eager to help with anything. There is a carpark at the back of the Motel and it is close to the RBH hospital. In the morning we had these beautiful parrots 🦜 coming to say hello sitting on our patio.
SShanice HenawayStayed at this hotel for 4 night paying over $800. Plus had to pay $200 deposit.
20 mins after checking in and storing my belongings into the hotel room.
The manager had knocked on my door and falsely accused me of smoking ********* in his hotel.
Much to his surprise I was telling the truth and he apologized for the accusation.
Upon check out day. I cleaned the floors and all the rest of it. Took pictures for evidence of room when checked out.
Realised i hadnt been refunded my $200. asked for my deposit refund as it hasn't been put back into my account.
Manager denied paying me my deposit back and claimed that he had to pay his cleaners extra for the extra 40 mins they took to clean UNDER our beds. Which he never stated that would be a reason to withhold my full refund.
I left the room clean, no damages to property upon checkout, As manager instructed. I proved I certainly wasn't smoking ********* in his hotel.
Completed a complaints form about his customer service as he still refusing to give me my $200 deposit.
Will never stay there again.