Access to accommodation was clear and concise and reminder texts forwarded just before my trip.
Loved the luggage lift, as I thought I’d have 4 trips up the 14 steps to the first floor, which made it a “piece of cake” for this 70 year old to get to my room! 👍 … and a very helpful staff member offered to help me carry my luggage from the luggage lift to my room.
My room, with kitchenette, was VERY clean.
I was hesitant about noise when I saw a train line across the road and saw a plane fly overhead, HOWEVER, the unit was very quiet and I slept better and much longer, the 2 nights I was there than I do at home.
As always this hotel is good value for money. Staff have always been friendly and helpful. Only normally stopped while passing through with work but prefer to stay here than in Emerald. As it is closer to my next destination.
Beutiful place to stay. There are themed rooms that are amazing. The owner is great and very thoughtful. We stayed 2 times so far and we got to stay in a music room and a bar room. Definitely the place to stay when you are in Chinchilla.
There is also a retro arcade that is great.
Thanks for everything 🤗
Perfect location for the event we were attending. Staff were very nice. Room is compact, it has everything we needed though. Sound did travel from the adjacent room. Would stay again 🙂
SShanice HenawayStayed at this hotel for 4 night paying over $800. Plus had to pay $200 deposit.
20 mins after checking in and storing my belongings into the hotel room.
The manager had knocked on my door and falsely accused me of smoking ********* in his hotel.
Much to his surprise I was telling the truth and he apologized for the accusation.
Upon check out day. I cleaned the floors and all the rest of it. Took pictures for evidence of room when checked out.
Realised i hadnt been refunded my $200. asked for my deposit refund as it hasn't been put back into my account.
Manager denied paying me my deposit back and claimed that he had to pay his cleaners extra for the extra 40 mins they took to clean UNDER our beds. Which he never stated that would be a reason to withhold my full refund.
I left the room clean, no damages to property upon checkout, As manager instructed. I proved I certainly wasn't smoking ********* in his hotel.
Completed a complaints form about his customer service as he still refusing to give me my $200 deposit.
Will never stay there again.