ゲゲストVery clean, nice renovated rooms with all amenities including microwave. Very comfortable bed and pillows, plenty of luggage space. Coffee/tea/sugar and biscuits. Each room has it's own designated parking. Reception woman was very friendly and helpful. I would highly recommend it and will definitely be staying again soon
ゲゲストWe have stayed here a number of times, however this stay was the worst ever.
We had an early flight/early start.
The noise from the room next door & upstairs was horrendous all night, people talking loudly, clamping up & down stairs, drop items on floor, this all sounded like it was in our room, needless to say we didn't get much/any sleep.
Then when leaving at 6am, there was a car parked in a noncarpark space, which made it extremely difficult to get our car out, there were people outside at this car, but didn't offer to move the car.
Very disappointed they we spent money to get a good night sleep before our early flight.
TTrevarFrom the outside, this motel looks especially dingy and neglected, but the rooms aren't bad. It's perfectly clean and has all the features you'd expect of an ordinary motel in any Australian town. Perfectly adequate, and appropriately priced.
ゲゲストI had a great stay at Best Western Crystal Inn. At first, I was told check-in was only after 2pm, but later the staff kindly called me and said I could check in early. That was very helpful!
There is free parking on the ground floor, and my room was on the first floor, so it was quiet with no noise from cars. The location is very convenient — just a 10-minute drive to the City Centre.
The room was big and comfortable, and the bathroom was especially large and clean. Thank you to the friendly staff for the good service!
ゲゲストVery clean and well maintained. Check in and check out is hassle free. The market and beach is 3 mins walk! Amazing location! We could see beautiful sunrise from our balcony. 😀
EExploring our one precious worldWe stayed one night at the Sandpiper Motel in Apollo Bay during peak season. On the positive side, the room was exceptionally clean, and the embroidered details on the bedding, pillow slips, and face towel were a lovely touch that added a sense of care and thoughtfulness to the decor.
However, our stay was not without its issues. Room 5; Throughout the night, there was a persistent high-pitched noise whenever water was used in our block of rooms, which disrupted our sleep, not helpful if you are a light sleeper. This was particularly disappointing given the cost of over 500 NZD for one night.
Additionally, while the self-check-in process was efficient, the lack of any staff presence left the motel feeling impersonal and made it impossible to seek assistance when needed. For example, there was no way to address the plumbing issue or request additional items like more face towels during our stay.
While we appreciated the cleanliness and the attention to detail in the room design, these other factors made the experience less enjoyable than we had hoped. We hope this feedback helps improve the experience for future guests.