The older gentleman working at night is quite rude with his demeanour and gestures saying “good lord” in absolute disgust to us upon arrival. We weren’t the only ones offended by him while talking to other guests. I will definitely return as we loved the daytime staff and atmosphere other then his unfriendly welcome. Customer service is definitely not his high point. We all have bad days so I’ll give this place another chance since everyone and everything was perfect other than that.
MMissThe older gentleman working at night is quite rude with his demeanour and gestures saying “good lord” in absolute disgust to us upon arrival. We weren’t the only ones offended by him while talking to other guests. I will definitely return as we loved the daytime staff and atmosphere other then his unfriendly welcome. Customer service is definitely not his high point. We all have bad days so I’ll give this place another chance since everyone and everything was perfect other than that.
ゲゲストIvey's reception desk staff was friendly and knowledgeable. The connected bistro was also great. Since I was traveling by bicycle, it was nice to have a restaurant so handy. The wait staff was personable and efficient and the food (Thai chili chicken wings and farmer's fries) was delicious. The room was comfortable and well stocked. While the hotel is dated, it did the job and I was very happy with my visit. I would definitely stay her again.
FFaith LobatonFriendly and helpful staffs and very convenient to nearby stores and gas stations. Not bad for an overnight stay for a short period of time in Augusta!