Wir sind nach wie vor sehr zufrieden.
Freundlicherweise wurde uns -auf unsere Bitte hin- ein ruhigeres Zimmer gegeben, (das erste Zimmer lag direkt gegenüber dem Aufzug, damit haben wir bereits in anderen Hotels schlechte Erfahrung gemacht)
Mein Mann hat auch -auf Nachfrage- ein zweites Kopfkissen bekommen.
Vielen Dank an Ihr Serviceteam.
Alles soweit gut bis auf das die Duschkabine super rutschig sind und ohne rutschfeste Schuhe Lebensgefahr. Kein Haltegriff bin fast geflogen.
Das vorbestelle Allergiker Kissen gab's auch nicht. Also eine Nacht ohne Kissen.
匿匿名ユーザー- We spend a day in Cologne and the next day in Phantasialand, so the location is quite perfect if you are by car.
- The hotel is in general ok, but a few things could be repaired, like the ceiling in the aisle.
- Facilities like the ”spa” is very limited and not very welcoming ... the hamam were not working, and the ”fitness room”, very poor by putting 3x old machines
- Breakfast is very good! Very good service and best bacon we ever had !
Jjoo youn jungMy children wanted to have chocolate on Easter morning.My kids really wanted it, so I asked a male room cleaner for an Easter rabit chocolate, but I don't know the name. After wait a few minutes and then he got me one. he was so kind and thankful, but I couldn't tip him because i didn't have the cash. Please pass this massage on to him. Thank you very much.
SSharon AmandaOnly stayed for one night, when we attended an event in Cologne. The hotel was so convenient to find. On the S-bahn, it was 1 stop away from the central train station, and about a 5 minute walk from S-bahn stop to hotel. Lovely modern. clean hotel, comfortable bed & pillows, great shower, fluffy towels. Actually better than some European hotels that charge a lot more. I would stay again and would also look for this brand in other cities.