Overall, the experience was excellent, and the hotel maintained high standards across most areas. The rooms were comfortable, clean, and well-maintained, and the staff were courteous and professional throughout the stay. The location was convenient, and the general atmosphere of the hotel was pleasant and welcoming. However, the room service could be improved, as it did not meet the same level of quality as the other services provided.
Friendly staff, easy checkin process and free parking. The rooms are a bit small and the chair doesn't fit under the desk which takes up more space in the room. The fitness and spa facilities is great and not chargeable extra, but there was no hot water in the showers and on Sunday the gym and pool was closed.
The lobby cafe and restaurant is a great place to work from, though the food and drinks are a little pricey.
Lovely hotel, stayed for a long weekend and used the spa facilities - they gave us a free upgrade which was a nice touch! Beautiful grounds, restaurant was lovely and only a short scenic walk to the town
Only critique was the pool was quite small without much seating available and the sauna was male or female only - but the rest of the stay and amenities more than made up for it!
Also recommend the afternoon tea :)
Friendly and helpful staff. The spa area is really calming, and although the steam room and sauna were small were enjoyable. The range of seating was also well planned in the space available. Had Breakfast and a promotion evening meal that was good value and nicely presented
H