イギリスカーディフで、駐車場のあるホテル

今回は何人かの家族が一緒に旅行しましたが、皆さんのフィードバックから判断すると、ホテルの立地、スタッフのサービス、ホテルの価格など、すべての面に非常に満足しています。まだ許容範囲です。次回旅行するときは、ヒルトンホテルに宿泊することを検討します。

カーディフセントラル駅から徒歩約5分の好立地。部屋は狭いが、寝泊まりするには耐えられる広さ。クリーニングは2日に一回。アメニティは歯磨きセットがない。 最終日に部屋に干してた自分のタオルを間違ってクリーニングレディースが持って行ってしまった。一時はどうなることかと思ったが、大量のクリーニングの中から親身に探してくれた。総じて接客は好印象。

Great location, convenient for sites. Good rate which included breakfast. Difficult to get to by car. Using Waze is much better. Didn’t get the room type booked but managed for 2 nights. Agent at checkin took several minutes before acknowledging me in the queue. I would have been happy being told ”I’ll be with you in a few minutes” instead of being ignored whilst he chatted with his colleague about what seemed to be an issue. I believe because he was distracted, we weren’t given any hotel information - i.e. location of lifts, breakfast time etc. which is standard. Breakfast service wasn’t great the first morning. Second morning was much better. I think it’s because we arrived at approx. 10:30 on the first day and the team was ready to go as I could hear them counting down the minutes to the end of their shift. No hot drinks offered; told drinks were on the buffet when in fact they needed to be ordered. Drinks eventually brought on asking again, but no cups. Had to ask for them. Quite noisy at night because of all the bars and restaurants outside, which meant the window couldn’t be left open, as the room was quite warm, despite adjusting the temperature of the HVAC system. Very nice, modern hotel, could improve with better staff training.

Booked room with walk in shower and large bed. First room had interconnecting door shower over bath and double bed. Second offer of a room was a disabled room still with just double bed. Then found out that all rooms only have double bed with shower over bath. Staff were very helpful but didn’t tell us upfront so we wasted a lot of time. In fact we didn’t have enough time to eat before we had to leave for our event. So finally we had to have a snack at 11:30 when we returned. Even then we had to go out to get it as room service is only available via an app

素晴らしいホテル、広とした客室にはダブルベッド2台、さまざまなレストランから徒歩10分、市内中心部から徒歩20分、無料駐車場、KWを使用しているかどうかにかかわらず、午後4時から午前10時まで10ポンドのEV 7kva充電。ここに戻ってきます。

Lovely hotel right in the thick of it. Nothing too much trouble for the staff. Will definitely use this hotel again when visiting Cardiff.

私はホテルのせいにすることはできませんでした、私は素晴らしい滞在スタッフはとても親切でフレンドリーでした。ホテルは中心部にあり、パブやレストランに簡単にアクセスできます。 部屋は素晴らしかったですOMG私は家に帰りたくありませんでした。 :( 私はルームサービスをしました、私は青としたパスタボローニャを飲みました、私はもう一つ欲しいです。

The hotel is very cleaned. Stop it more welcome to play it new the room is clean comfortable bed your sleep and lovely breakfast. Enjoyed it. 

I stayed here for a business trip for one week. The room seemed to be clean but it is so dark that you can’t really tell if it is clean or not. That’s actually an issue - the lightening is bad. I couldn’t really work in the room since it had only a yellow ambient lightening and not a normal main source of light. The bathroom can be slightly cold if you don’t leave the door open so that warm air from the A/C can enter. It is shameful that they don’t have a breakfast included, especially for long stays in the hotel which is not so cheap and out of the center… at least one small sandwich would make things better, but nop 👎🏼. Another thing is that the area is not very nice. Unless you have to do something in that area, i don’t recommend you to stay. I was even told by taxi drivers to not walk around alone after it gets dark. Before I knew that, I did take a walk and it really felt a bit unsafe. The staff was ok, I didn’t have much contact with them. Only had an incident when I arrived - they couldn’t find me in their system (it was booked under other name by mistake but I actually changed it a week before arrival so I don’t know why they didn’t have updated information). There is a small gym, but almost all machines, except one, are for cardio exercises. Almost no restaurants or shops in the area.

Best hotel I've been to so far all the staff day/night was well mannered happy helpful joyful staff from reception to dinning down to the cleaners all have above and beyond with my stay from the moment I arrived made me feel equal as im disabled the lift access was easy to use helpful with my luggage straight away no waiting around reception was brilliant excellent communication got my room card really quickly no waiting around 3 lifts so plenty of access to floors my room was beautiful spacious easy access with quick card entrance with electric door just swap and the door opens for you with one press button to exit bathroom has all disabled access toilet bars shower seat with arm rests your able to move from side to side which helps getting to dry floor food was amazing from breakfast buffet massive selection you got to try the mixed fruit juices red and green flavour explosion have your great British fry up with a croissant and cappuccino for afters even had reserved table with easy access with out asking help with service if you want your breakfast brought too your room i highly recommend you stay in the Leonardo hotel for best stay on what ever your needs great tourist's while on your stay you have to visit the castle