I booked two rooms. Even we were upgraded to a so called executive room, the carpet was dirty with mark. There was a crack in the basin which was the same case as my last stay in 2024. A used teaspoon with chocolate could never be changed and stayed at the same place during our stay for three nights.
It was a pleasant stay in Future Inn. Staff are very approachable and reliable. The hotel serves delicious food, in huge proportions as well. The hotel is always clean and has a welcoming vibe. Will definitely come back when I visit Cardiff again.
We arrived at Cardiff Central by train, which is 15mins walking to this Premier Inn. It was very welcoming and staff friendly, rooms clean, with as much tea and coffee, which you took from the travellers store at the main entrance. My only gripe is as I have dietary requirements, They couldn't cater for them and had to make do with what was on offer. No gluten free food at night, Only what I would call general burgers, lasagne, steak battered fish and chips. Only veg on offer was peas. In this day and age Hotels need to cater for a variety of people's health conditions. Vegan/vegetarians are not Gluten free or Ibs sufferers or Celiacs. Which are complicated problems. It would be helpful if they offered something which could be adapted. .
Booked for myself to visit Cardiff. Have been to the baby area before but not to the hotel.
Good location. Room didi the job for what I needed. Spacious and clean.
Would recommend.
I stayed here for a business trip for one week. The room seemed to be clean but it is so dark that you can’t really tell if it is clean or not. That’s actually an issue - the lightening is bad. I couldn’t really work in the room since it had only a yellow ambient lightening and not a normal main source of light. The bathroom can be slightly cold if you don’t leave the door open so that warm air from the A/C can enter. It is shameful that they don’t have a breakfast included, especially for long stays in the hotel which is not so cheap and out of the center… at least one small sandwich would make things better, but nop 👎🏼. Another thing is that the area is not very nice. Unless you have to do something in that area, i don’t recommend you to stay. I was even told by taxi drivers to not walk around alone after it gets dark. Before I knew that, I did take a walk and it really felt a bit unsafe. The staff was ok, I didn’t have much contact with them. Only had an incident when I arrived - they couldn’t find me in their system (it was booked under other name by mistake but I actually changed it a week before arrival so I don’t know why they didn’t have updated information). There is a small gym, but almost all machines, except one, are for cardio exercises. Almost no restaurants or shops in the area.
Best hotel I've been to so far all the staff day/night was well mannered happy helpful joyful staff from reception to dinning down to the cleaners all have above and beyond with my stay from the moment I arrived made me feel equal as im disabled the lift access was easy to use helpful with my luggage straight away no waiting around reception was brilliant excellent communication got my room card really quickly no waiting around 3 lifts so plenty of access to floors my room was beautiful spacious easy access with quick card entrance with electric door just swap and the door opens for you with one press button to exit bathroom has all disabled access toilet bars shower seat with arm rests your able to move from side to side which helps getting to dry floor food was amazing from breakfast buffet massive selection you got to try the mixed fruit juices red and green flavour explosion have your great British fry up with a croissant and cappuccino for afters even had reserved table with easy access with out asking help with service if you want your breakfast brought too your room i highly recommend you stay in the Leonardo hotel for best stay on what ever your needs great tourist's while on your stay you have to visit the castle
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8.6/10
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VND 2,453,619
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9.0/10
非常に良い
CColinExcellent hotel with lovely rooms and outstanding views. leisure Suite is also excellent as are walks around the bay. Highly recommend and will stay again. Service outstanding
AAniwithluiI stayed here for a business trip for one week. The room seemed to be clean but it is so dark that you can’t really tell if it is clean or not. That’s actually an issue - the lightening is bad. I couldn’t really work in the room since it had only a yellow ambient lightening and not a normal main source of light. The bathroom can be slightly cold if you don’t leave the door open so that warm air from the A/C can enter. It is shameful that they don’t have a breakfast included, especially for long stays in the hotel which is not so cheap and out of the center… at least one small sandwich would make things better, but nop 👎🏼. Another thing is that the area is not very nice. Unless you have to do something in that area, i don’t recommend you to stay. I was even told by taxi drivers to not walk around alone after it gets dark. Before I knew that, I did take a walk and it really felt a bit unsafe. The staff was ok, I didn’t have much contact with them. Only had an incident when I arrived - they couldn’t find me in their system (it was booked under other name by mistake but I actually changed it a week before arrival so I don’t know why they didn’t have updated information). There is a small gym, but almost all machines, except one, are for cardio exercises. Almost no restaurants or shops in the area.
MMandyI booked two rooms. Even we were upgraded to a so called executive room, the carpet was dirty with mark. There was a crack in the basin which was the same case as my last stay in 2024. A used teaspoon with chocolate could never be changed and stayed at the same place during our stay for three nights.
Tthe travelling brummieBest hotel I've been to so far all the staff day/night was well mannered happy helpful joyful staff from reception to dinning down to the cleaners all have above and beyond with my stay from the moment I arrived made me feel equal as im disabled the lift access was easy to use helpful with my luggage straight away no waiting around reception was brilliant excellent communication got my room card really quickly no waiting around 3 lifts so plenty of access to floors my room was beautiful spacious easy access with quick card entrance with electric door just swap and the door opens for you with one press button to exit bathroom has all disabled access toilet bars shower seat with arm rests your able to move from side to side which helps getting to dry floor food was amazing from breakfast buffet massive selection you got to try the mixed fruit juices red and green flavour explosion have your great British fry up with a croissant and cappuccino for afters even had reserved table with easy access with out asking help with service if you want your breakfast brought too your room i highly recommend you stay in the Leonardo hotel for best stay on what ever your needs great tourist's while on your stay you have to visit the castle
CCHEI WAI GRACEThe apartment is very clean and convenient. Walking distance to the nearby supermarket and restaurants. It’s only 3 minutes drive to the University of Cardiff.
ゲゲストWe arrived at Cardiff Central by train, which is 15mins walking to this Premier Inn. It was very welcoming and staff friendly, rooms clean, with as much tea and coffee, which you took from the travellers store at the main entrance. My only gripe is as I have dietary requirements, They couldn't cater for them and had to make do with what was on offer. No gluten free food at night, Only what I would call general burgers, lasagne, steak battered fish and chips. Only veg on offer was peas. In this day and age Hotels need to cater for a variety of people's health conditions. Vegan/vegetarians are not Gluten free or Ibs sufferers or Celiacs. Which are complicated problems. It would be helpful if they offered something which could be adapted. .