We came to Snow Town without any itinerary and honestly had no idea what to do there. What truly stood out was not only how clean and well-maintained the hotel and rooms were, but the exceptional hospitality we received.
Every single staff member was incredibly kind, helpful, and welcoming. From the moment we arrived, we felt genuinely taken care of. The breakfast was very good and especially comforting in the cold weather, adding to the warmth of the entire experience.
Due to my busy schedule, I wasn’t able to secure transportation from Location A to Snow Town in time. Amazingly, the team went out of their way to help arrange transportation within 24 hours—while I was already at the airport on my way to Harbin. That alone speaks volumes about their dedication and care for their guests.
A heartfelt and special thank you to Xiao Zhi. He was with us every step of the way—guiding us, checking in on us, and always making sure we were okay. He helped us plan our itinerary with genuine care and never once tried to sell or push any activities. Everything he did came from a place of sincerity. He truly wanted us to enjoy Snow Town, and that made all the difference.
Some may feel the price is higher compared to other accommodations, but it is worth every single cent. You are not just paying for a place to stay, you are paying for genuine care, exceptional service, and heartfelt hospitality that makes you feel truly valued. From the reception staff, to the cleaners, to those serving breakfast, every individual played a part in making our stay so special and unforgettable.
This experience exceeded all expectations, and I would recommend this place without even a moment of hesitation. I would 1000% encourage anyone visiting Snow Town to book with them—you will not regret it. Our experience would have been completely different without them. Thank you to the entire team for giving us such a beautiful, warm, and unforgettable experience ❤️
We chose this hotel for its convenient location, as we had an early morning train departure from Harbin West Station the following day. The hotel is directly across from the station, just an 8-10 minute walk away. The staff provided excellent service and were very helpful throughout our stay. Our room was spacious and offered a fantastic street view, especially beautiful at night.
I booked for a family of 5 (2 adults + 3 kids) for a room from 24 Dec. However we were assigned Room 210, a room with no ventilation (window facing inwards (i.e. wall), where the heat from the heating system were trapped in the room, resulting in a very hot room. We were unable to sleep well due to the heat, we were literally sweating. Feedback to the staff (female which looks like the manager) but were just brushed off that was due to central heating system and different customers may feel that it's not that hot. Well, it's not the same for every room. I feel like telling off the staff to ask her to stay for herself to experience the heat! We took a look at the other rooms (with windows facing outside) when we walked passes and it's not the case. Fortunately we were just staying for 1 night, so we just endure that.
Anybody staying here, ask for the rooms with ventilation and defintely do not take Room 210!
Stayed at Haitou Inn and overall had a pleasant experience. The price is affordable and reasonable for the location. There is a small slide for kids to play during winter, which my children really enjoyed. The bed uses traditional kang heating — it is warm, but may feel a bit hard for those who are not used to it. Simple breakfast is provided for free. The owner was helpful and it was easy to arrange transportation from Harbin to Snow Valley. Communication was smooth via WeChat.
SStacy SohAfter taking 5 hours Journey on a 40 seater public bus that cost me 100 yuan i arrived at a beautiful homestay run by family, the homestay is the 1st at the entrance of the village.
Room is comfortable with huge bed and heated bed and floor, eventhou the bed is just a thin mattress (its call a Kang Bed) but i still can sleep soundly every night. Only things need to change is the toilet because our toilet bowl is right at the center so i cant shower or use the basin (no space to stand)😀
They provide toothbrush and disposable face towel only so you have to bring your own towel and toiletries.
Restaurant, reception counter and living room are together, this is a place for the owner and all guests to have meal and gathering. You will see them all day at the living room. We also have some activities such as making tanghulu (fruits coated with syrup), making dumpling and just chit chat eating popcorn and frozen persimmon and pear.
Food is so yummy, no need to eat outside because you can order from this homestay. Breakfast is free. Its a simple and healthy- plain porridge, bun and pickles. The northern people are not so much into sugary or fancy drinks, even like tea or coffees. plain hot water is what they had most of the time.
Lunch and dinner you can choose from their menu.
Few activities you can do in town such as walk around town and enjoy the beautiful scenery like what i did, i also took the sleight horse (200 yuan) to go to the national forest and also stroll along the river for sightseeing. If u want to have ski, snow mobile, tubing there are 2 private own mini park that you can go just by walking distance 5-15 minutes. There is a bigger park Rime Ridge, also known as Wu Song Ling, is a place in Harbin, China where you can see rime and snow scenery, and participate in winter activities this will cost 400 yuan. At night there will be campfire and singing at the village. You can join for free. Go for a walk at night to see lots of villagers selling foods by the road side. I also enjoyed experimenting the ‘boiling water thrown into the sky’ ..beautiful effect from the ice steam.
Most important please bring extra cash incase the alipay not working you will still have money. There is no bank or atm machine in the village. Its all solely depending on online payment such as allipay/wechat. I have problem with my alipay payment and I didn’t bring much cash so i cant spend so much at the village. The homestay owner knew about my problem so she worry i dont have enough money to eat so she cook meals for me FREE.. such a nice person. God bless her 🙏🏼
I wish to come again with my family, and i will stay here
DDil888The guesthouse owner is very attentive and friendly. They gave you the feelings like you are staying at your own hometown. They are Muslim friendly as they prepared breakfast using seperate utensils and treat you like their own family. There is also Makanan Melayu menu that they prepared for Muslim if you want to eat for dinmer or lunch. The price is affordable. At the guesthouse, there is a poster of snow activities that you can do written in English translation. Just point to what do you want to do and the owner will directly arrange somebody to pick you up and drop off to the guesthouse again once activity is done. I did the ski playground activity and Wu Song Ling , both of the experience is very great. If you travel solo, then this guesthouse is perfect for you as they really caring and attentive to make sure you are safe and comfortable. I also got to eat frozen fruit given by the owner. No need to worry if you cannot speak chinese as the owner is equipped with translation devices. The owner can arrange the bus to come from Harbin City to Snow Valley, and also when you want to go back. The bus drop directly infront of the guesthouse with the owner already waiting to help with your luggage.
CChan Soon CheeDo not be fooled by the two stars hotel rating when selecting this Homestay. This Homestay offers a different experience as you could wake up seeing snowfall from your window, playing at the slides outside the hotel for the children and enjoying the sumptuous restaurant food behind the hotel in the negative temperature. The Manager of the hotel rendered professional service as she helped us book all the attractions and the driver would pick and send us there. The driver is very experienced and careful when driving in thick snow. The ski resort is near the Homestay which my boys spent 3 hours skiing. In addition, the Manager instructed the kitchen to prepare fries and pop corn chickens specially for my children. Excellent service and we truly enjoyed our stay at this Homestay. Keep up the good work!
ゲゲストINCREDIABLE INN!
We travel for just a day here.
We left our luggage at our booked hotel at harbin, we travel back pack, morning 6am sharp bus from Harbin central street and arrived at the inn about 10:30-45 ish. And back to harbin 7am the next day arrived at harbin close to 12pm.
The Inn location was fantastic, just a 2-minute walk to the main road where all the food and shops are located. The owner was incredibly kind and, even though we couldn't communicate in Chinese, she was very adept at using Google Translate. We managed to communicate very well, and her caring nature reminded me of my mom, so I ended up calling her ”mama.”
For Muslim Traveller just get ready your translation telling owner that you only eat vege. She will cater for it. On main street you can get sweet patato and can drink lots sort of things. If you unable to eat vege, get couple of ready meal prep from your country, as hot water is provided by the inn.
Overall, it was a pleasant stay. To get here, make sure to contact the owner, who will arrange everything from Harbin to the hotel and vice versa. For those who can't speak Mandarin, make a note of the inn's location on your map and inform the driver of your destination, asking them to prompt you when you arrive. While drivers do announce locations upon arrival, it's better to inform them beforehand using Google Translate, especially if you don't understand Chinese.
Overall, the journey and hotel stay were superb. The activities in Wusongling were mesmerizing. There's no need to go to Europe, when you can experience snowmobile rides and stunning scenery here at a much cheaper price even in euro you are unable to do so. All arrangements will be made by the owner. Simply you need to prepare $$$. Simply superb!
OOliver MullickNice farmhouse very close to Yabuli South Station, run by a lovely family with their cat and dogs. The family were incredibly helpful, can transport you anywhere you need to go and will even book ski passes and equipment for you. No English spoken but they are very happy to converse if you know any Chinese! We had a nice one-night stay in a warm room, would definitely recommend.
TTan Bing XiangThis is one of the rare occasions that i wanted to write a review because the accommodation and services are truly exceptional. Let me put it upfront that if you choose this accommodation, you will NOT regret your decision.
When we arrived, they provided transports from the train station (yabulixi) to their place. We were greeted by them and throughout the interactions they are very friendly. They are very hospitable and will do their best to take care of our needs.
The owners also assisted us and provided tips and places to go and even go to the extent of getting his people to ferry us around the places (yabuli ski resort, datudingzi mountain, snow&ice fantasy and snow town) at an affordable rate. Without his assistance, I don’t think we would have navigated better. It was a pleasant trip and they really did their best to provide the best services.
The owners also brought us to restaurants to eat during our stay as well as ferry us back to the train station at the end of our stay which was not required but they did it for us. We truly appreciate the services they have provided!
Their rooms are clean as well and they provided amenities such as slippers, towels, toothbrush, toothpaste, shower gel, shampoo, hair dryer, toilet seat paper, beds are arranged well and there’s water heater as well.
If you have many choices to pick from like i do and you are still deciding, please give this a try because it will be an exceptional experience!
To the owners: thank you for your exceptional care and services. If we do come back again, we will stay at your place again!
ゲゲストWonderful staying experience here for 2 nights. The room was clean, spacious and comfy, and it looked exactly like the photos. The owner and staff at the resort were super friendly and responsive. They also offer popular local activities such as skiing and hot spring at cheaper prices than walk-in rates. Highly recommend staying here if you are travelling to Yabuli!