The hotel provided an excellent and very warm welcome. There is a convenient vehicle service between the hotel and Bipenggou parking lot, just contact the hotel via WeChat.
All the staff were friendly, attentive, and always ready to help. The room was clean, new, and modern, build quality are excellent. I was truly impressed.
The hotel also offers a hot spring in the evening, laundry facilities, and an on-site restaurant for dinner. The food was delicious.
Overall, I had a wonderful stay and was very impressed. Highly recommended!😀👍🏻
盲目的に選んだホテルは本当に私に大きな驚きを与えました!ドアに入った瞬間から、ホテルの装飾に魅了されました。丸太スタイルのデザインはシンプルで高級感があり、空間全体が特に雰囲気があり、ショットはとても素敵です。\ n \ n部屋は言うまでもなく、清潔で整頓されていて、間違いはありません。寝具は柔らかく快適で、夜の睡眠は特に香りがよいです。一番心を動かしたのは、部屋のバルコニーで、実は温泉がプライベートです!暖かい温泉に浸かりながら、外の景色を楽しみながら、目の前にはうねる水と緑豊かな緑の丘があり、遠くにはそびえ立つ雪山が見えます。\n\nホテルのスタッフもとても良いです。誰もがとても親切で熱心で、反応が良く、人を家のように暖かく感じさせます。要するに、この滞在体験は完璧です。次回四姑娘山に来るときは絶対にここを選びます!みんなに強くお勧めします!
ゲゲストThe hotel provided an excellent and very warm welcome. There is a convenient vehicle service between the hotel and Bipenggou parking lot, just contact the hotel via WeChat.
All the staff were friendly, attentive, and always ready to help. The room was clean, new, and modern, build quality are excellent. I was truly impressed.
The hotel also offers a hot spring in the evening, laundry facilities, and an on-site restaurant for dinner. The food was delicious.
Overall, I had a wonderful stay and was very impressed. Highly recommended!😀👍🏻
SS 8 LOn the first night of staying at the hotel, after we got the room card, we immediately uncovered the sign ”No need to clean, do not disturb” next to the room number. The next morning, the cleaning lady knocked on the door and asked if the room needed cleaning? Then at noon, the cleaning lady knocked on the door AGAIN to ask. We also told the cleaning lady that we didn't need to clean, and told them that we would tell them if we needed it, and the cleaning lady also expressed understanding. Before leaving in the afternoon, we went to the front desk to explain the matter to the two hotel staff members, and explained again that our room did not need to be cleaned and did not disturb. The two hotel staff members expressed understanding and apology, saying that they would communicate with the cleaning lady. We also said that it was no big deal and did not blame the cleaning lady. On the third night, when we returned to the hotel at around 1 a.m., the front desk young lady on night shift stopped us and said that there was a small gift for us to express the inconvenience caused to us by the cleaning lady's disturbance that day. We also understood it very well, did not blame her, and did not accept the gift. After all, there was no big problem, we thought we could communicate well. It was not until I returned to the room that I was dumbfounded. The cleaning lady actually entered our room to clean without our consent! The sign on the door said ”No cleaning, do not disturb”! Both signs were still hanging, why did they enter the room without permission? ! If the guests are still staying in your hotel, who is responsible for the lost items in the room? I am speechless! You guys sent a small gift to apologize, but your cleaning lady entered the room without permission, which is very unprofessional and disrespectful to the privacy of the guests. This unprofessional and disrespectful behavior of the guests really disgusts me and makes me angry!!!
入住酒店的第一晚,我们拿到房卡后,立即揭开了房号旁边亮着的“无需打扫,请勿打扰”的标志。第二天早上,保洁阿姨敲门问房间是否需要打扫?然后中午,保洁阿姨又来敲门询问。我们也告诉保洁阿姨我们不需要打扫,告诉他们如果我们需要什么会告知她们,保洁阿姨也表示理解。到了下午离开前,我们到前台向两位酒店工作人员说明了此事,再次解释我们的房间不需要打扫,不打扰。两位酒店工作人员表示理解和歉意,表示会和保洁阿姨沟通。我们也表示没什么大不了的,不怪保洁阿姨。第三天晚上,凌晨1点左右我们回到酒店时,值夜班的前台年轻小姐姐拦住我们,说有小礼物送给我们,以表达当天保洁阿姨的打扰给我们带来的不便。我们也很理解,没有责怪她,也没有收下礼物,毕竟也没什么大问题,我们以为好好沟通了就没问题。直到我回到房间才傻眼,保洁阿姨居然未经我们同意就进入我们房间打扫卫生!房号旁边还在亮着的“无需打扫,请勿打扰”的标志!两个标志都还亮着,他们为什么擅自进入房间?!请问如果客人还住在你们酒店,房间内物品遗失谁负责?我无语了!你们送了小礼物道歉,但你们的保洁阿姨却擅自进入房间,非常不专业,不尊重客人的隐私,这种不专业、不尊重客人的操作,真的让我又恨又气!!!
WWai Kit KanWe had an excellent stay at the hotel. The personal touch and the warm hospitality shone through the moment we arrived. Despite the punishing cold, two of their staff were already standing by the side of the road waiting to welcome us. They ushered us to our room, patiently explained everything and left a contact so we could reach out at any point in time. We needed a late lunch and the kitchen readily whipped up three dishes. We were shown to a private dining room with an amazing view. The food portions were generous, the food was hearty and delicious, and we had the same impeccable service from the young men who had greeted us. The next day they arranged for transport to and from Jiu Zhai Gou National Park for us after a delicious breakfast. When we informed upon our regurn that we'd have to be up at the crack of dawn the following day to make the 2 hour drive to the train station to catch an 8am train, they apologised that they'd not be able to prepare breakfast that early but instead packed us a generous bag of butter cookies, milk, fruit and sweets to fill our stomachs on the road. What seriously mpressed was the fact that they'd taken care of the little details - they washed the grapes and removed the stems before packing them into a paper box. Such is the degree of their attention to detail and hospitality. In fact, they had prepared a sweet potato mash with grilled cheese as one of the dishes for dinner on our first night. We ended up not touching the dish as we were too full and apologised profusely for it. Imagine our surprise when we discovered that they had made the effort to whip up a fresh batch for our dinner on the second night. We made a point to eat (and finish) it this time round and were not disappointed - it was mind-blowingly good!
If you want a quiet get-away to relax and be pampered, this is where you'd want to be. They certainly live up to every excellent review they have received. To the extremely polite and unassuming young man who served us for our 3D2N stay, a big thank you! We never got his name but he'll forever be in our hearts and thoughts for making our stay such a memorable one. Of course, special mention must be made of Huahua, their resident dog who brings so much joy to all. Together with the warmth and hospitality of their staff, they have turned what would have been another cookie cutter hotel into a memorable and remarkable stay with the welcoming warmth of home.