The hotel was located really conveniently near Old Town, the bus station, and the beaches. We booked a room with 2 beds as listed by Trip but were given a room with only 1 bed and the front desk said it was actually based on availability, but there was no mention of this on Trip. If you have specific requests regarding number of beds make sure to write it in your special requests. Thankfully they were able to accommodate our request in the end. The pool is nice but I wouldn't recommend ordering food by the pool, overpriced for what you receive - the drinks were fine though. Otherwise the stay was good and no issues!
The hotel location is amazing …the staff are very knowledgeable and helpful…. and facilities were beautiful. The servers in the restaurant were especially good …and one woman (sorry can’t recall her name) made our meals particular memorable given her friendliness (and she spoke great English …which helped us). We were very happy to have chosen your hotel… and find it (oddly we never saw a sign but assume that was us… not you!).
Thank you for asking for feedback…we will definitely let our friends and professional colleagues know about the extraordinary experience!
Review of Bordoy Grand House Algarve
Our stay at the Bordoy Grand House Algarve was nothing short of exceptional. From the moment we arrived, the service was warm, attentive, and genuinely personal — every staff member made us feel completely at home, without being overbearing.
The hotel itself is stunning. It’s beautifully restored with vintage charm and elegant touches throughout. We loved the rooftop pool and bar area — the perfect place to unwind with views over the Guadiana River. The location is ideal too, just a short stroll from the marina and town square.
One of the highlights was the food. Breakfast was a delight — fresh, high-quality, and served in a peaceful setting. We also had dinner at the Grand Salon Restaurant and it was incredible — a fine dining experience with local flair and beautifully presented dishes.
The little touches made all the difference — from the turn-down service to the thoughtfully curated interiors. We left feeling relaxed, pampered, and already planning our return.
The hotel was very clean, staff very welcoming and allowed us to check in way before time. It’s close to the airport as well as a big shopping centre so everything is in close proximity. The staff cleaned my room every day I was there and we had light and food when the whole Portugal had power outage. Will definitely recommend
ゲゲストHabitaciones muy viejas, sofás y camas muy incómodas. El precio manda y la relación es correcta. El fuego de la cocina tira poquísimo y es difícil cocinar. No hay útiles para fregar. El aire acondicionado tampoco tira fuerte. Las vistas interiores a la piscina no son muy agradables. Y el baño muy viejo. No te dejan gel y champú, solo pastillas de jabón de manos
ゲゲストIt's ok for a few nights. I stayed in a 'traditional' styled apartment. Some rooms are dark and musty. Ants are everywhere even if you don't leave any food in your room.
The territory is huge with a swimming pool, gardens, cafes and a small supermarket. You can get a free tourist train card for 20 euro deposit.
ゲゲストTonel Apartamentos was clean, close to all emenities, with parking right outside your door. Staff were friendly and helpful. We would definitely recommend this property while exploring the area.