「Pros. Easy walk to gate 79. Less congested that clock tower area. The advantage to the stay was having pretty large room! The 2 queen beds are relatively big enough and they added an extra bed for my teenage girl.
Convenience. Ratio cafe downstairs can be hyped for. The pistachio latte is a must have. Romansiah restaurant also in the building. A must have when you’re here. Close walk to Dawood.
Food selection need to be improved both bf and dinner. If you’re particular abt food, Hyatt Regency Jabal Omar serves better spread and standard. Staff checkedin didn’t inform the 2 different restaurants for both bf and dinner G floor and M floor. Apparently we were directed wrongly by them assuming we are group agency and the food was low quality 3 star standard. Then went around asking but found out we were directed wrongly by the front desk. Range was bit better but still need improvement for a 5 star hotel.
I think the major improvement the hotel has to do is change the bath towels!! They are so overly worn off and overly used and looked like it’s been used to clean the floors. Pls use fluffy maintained towels. It’s the highlight of quality for amenities. The drainage also slow and tend to choke up. 7 nights isn’t the best there but the space is good.」